Media type Supported file types
• H.263
• H.264
• MPEG
• MPEG-4
• WMV (8, 9 10)
• Xvid
Audio formats:
• AAC
• AMR
• PCM
Only mono and stereo videos are supported. Other video formats might be
supported if the applicable codecs are installed.
If you have an AC3 filter installed on your computer, the BlackBerry Desktop
Software transcodes videos with AC3 audio to AAC format.
Synchronize your music from your computer to your smartphone or tablet
Before you begin: To perform this task with your BlackBerry smartphone if encryption is turned off, you must turn on mass
storage mode. To perform this task with a BlackBerry PlayBook tablet, you must turn on file sharing. You can't synchronize
encrypted music to your tablet.
You can choose to synchronize specific songs, collections of music such as your playlists, or a random selection of songs
from your iTunes or Windows Media Player music library. The amount of music you can synchronize depends on the
amount of storage that is available on your smartphone or tablet for storing music files.
1. Connect your device to your computer.
2. In the BlackBerry Desktop Software, click Music.
3. If necessary, select your music source from the drop-down list and click Get Started.
4. In the drop-down list, select one of the following:
• To synchronize your complete music library, click Sync All Music.
• To select specific songs to synchronize, click Sync Individual Songs. Select the checkbox beside one or more
songs.
User Guide Media
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