User Guide

Media

Verify that the songs, playlists, or other collections of music that you expected to synchronize are selected in the BlackBerry Desktop Software. If you switched from the Sync Individual Song view to the Sync Music Collections view, individual songs that don't belong to selected collections are not synchronized to your device. Similarly, playlists and other music collections that you selected in the Sync Music Collections view are not synchronized with your device if you switch to the Sync Individual Song view.

I can't synchronize my video that uses the AC3 audio format to my smartphone or tablet

The BlackBerry Desktop Software does not support videos with the AC3 audio format.

You can install an AC3 filter on to your computer to convert a video that uses the AC3 audio format to the AAC audio format. You can then synchronize the video with your BlackBerry smartphone or BlackBerry PlayBook tablet.

1.Download and install an AC3 filter from the Internet on your computer.

2.After the AC3 filter installation is complete, in the BlackBerry Desktop Software, click Videos.

3.To detect the AC3 filter, click to refresh the BlackBerry Desktop Software.

4.Select the videos that you want to synchronize.

5.Select the Convert videos checkbox.

6.Click Sync Videos.

My smartphone does not recognize my media card

Try the following actions:

Verify that your media card is inserted in your BlackBerry smartphone correctly. For more information about inserting a media card into your smartphone, see the printed documentation that came with your smartphone.

On your smartphone, in your media card options, if there is a message to format your media card, disconnect your smartphone from your computer. Turn off mass storage mode or MTP. Format the media card. Turn on mass storage mode or MTP again.

I cannot import album art

You cannot import iTunes album art if iTunes is busy, or if you are creating playlists, updating podcasts, or accessing the iTunes Store.

Close any open dialog boxes and finish any iTunes tasks and try importing album art again. On the Media menu, click

Refresh iTunes album art.

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Blackberry 7.1 manual My smartphone does not recognize my media card, Cannot import album art, Refresh iTunes album art

7.1 specifications

BlackBerry 7.1, an update to the iconic BlackBerry OS, was launched to enhance user experience and expand the functionality of BlackBerry devices. This iteration aimed to improve productivity and offer intuitive features tailored to the needs of professionals and everyday users alike. It maintained the QWERTY keyboard heritage that BlackBerry is known for, ensuring that the typing experience remained a strong draw for users transitioning from other smartphone platforms.

One of the standout features of BlackBerry 7.1 was the introduction of mobile hotspot functionality. This allowed users to share their smartphone's data connection with other devices, such as laptops and tablets, transforming the BlackBerry into a portable Wi-Fi hotspot. This was particularly advantageous for users who needed internet access on the go, enhancing the productivity capabilities of BlackBerry devices.

BlackBerry 7.1 also marked an improvement in multimedia capabilities. The update delivered enhanced application performance and support for high-definition video playback, making it easier to watch and share videos. The new BlackBerry Music Gateway supported streaming music to speakers through Bluetooth, offering an effortless way to enjoy audio without the hassle of cables.

The messaging experience received significant upgrades, too, with advancements in the BlackBerry Messenger (BBM) service, allowing for more interactive and engaging conversations through voice notes, images, and location sharing. This made communication not only efficient but also more personal and fun.

In addition, BlackBerry 7.1 introduced an improved web browser that leveraged WebKit technology, enabling faster browsing and better rendering of web pages. Users experienced a more seamless and responsive internet experience, making it easier to navigate through the increasingly complex online landscape.

Another remarkable feature was the inclusion of Blackberry Protect, which provided backup and remote wipe capabilities, ensuring user data could be secured even if the device was lost or stolen. This commitment to security remained a hallmark of BlackBerry devices and helped maintain trust with its user base.

Overall, BlackBerry 7.1 was a substantial enhancement to the OS, providing new features and improvements that aligned with the demands of a mobile-first world. With its focus on productivity, security, and communication, it reinforced BlackBerry’s reputation as a leading choice for business professionals while appealing to a wider audience seeking reliable smartphone functionality.