Download certificates for your contacts automatically

Before you begin: Before you perform this task, contact your administrator as this task can result in reduced computer or
network performance. You'll also need to verify that you have added an LDAP certificate server to the certificate
synchronization tool of the BlackBerry Desktop Software.
If you choose to perform this task, when you access the Certificates section in the BlackBerry Desktop Software, the
certificate synchronization tool queries all associated LDAP certificate servers and retrieves certificates for contacts in the
contact list on your BlackBerry smartphone.
1. Connect your smartphone to your computer.
2. In the BlackBerry Desktop Software, click Device > Device options.
3. On the Certificates tab, in the Servers section, click Configure.
4. On the LDAP tab, select the Use the contacts data on my device when searching LDAP servers checkbox.
5. Click OK.
Troubleshooting: Certificates

A certificate doesn't appear in the certificate list

Using your Internet browser, verify that the certificate is installed on your computer. See the online help for your Internet
browser for information about how to view the certificates that are installed on your computer.
User Guide Certificates for your smartphone
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