User Guide

Wi-Fi music sync

Verify that your Wi-Fi connection on your smartphone is turned on. On the home screen of your smartphone, click the connections area at the top of the screen, or click the Manage Connections icon. If the Wi-Ficheckbox is cleared, select it.

If the Wi-Fi connection on your smartphone is turned on and there are still issues, verify that your smartphone is connected to the same network that your computer is connected to. Check the connection software on your computer to see which network you're connected to. If you're not using a wireless connection on your computer, verify that an Ethernet cable is connected to the same router that provides your smartphone with a Wi-Fi connection.

If you can't download your songs using a Wi-Fi connection, connect your smartphone to your computer with a USB cable to download your songs. In some cases, if changes are made to your computer settings or smartphone options, you might need to connect your smartphone to your computer with a USB cable before you can use a Wi-Fi connection again.

If you think that a network connection might not be established, try the following actions:

On your smartphone, in the browser, type the following URL: http://<IP address>:4481/mediasync/music. If you're prompted, accept the certificate warning. If the webpage displays the text "Wireless music sync", then your smartphone is connected to the same network as your computer. If you receive a display error, your smartphone isn't connected properly to the same network as your computer or there might be a firewall issue or routing issue.

If your computer, router, or wireless network has a firewall, verify that ports 4481 and 4482 are open for TCP and UDP, and that the BlackBerry Desktop Software is allowed by the firewall. For more information and instructions, see the documentation for your firewall software.

If your router has UDP broadcast, verify that UDP broadcast is turned on. Most routers support this feature and don't mention it, but your router might need special configuration. For instructions, see the documentation that came with your router.

Verify that your gateway IP address is the same on both your smartphone and your computer, and that both your smartphone and computer IP addresses are on the same subnet.

Related information

Pending songs are not downloaded to my smartphone, 66

Some song details aren't appearing on my smartphone

Wi-Fi music sync updates song details on your BlackBerry smartphone about once every hour, so it might take an hour after changes are made to your music library on your computer before all the song details that are in your music application appear on your smartphone. If you want the song details to appear before then, in the Wi-Fi Music Sync list on your smartphone, press the Menu key and click Sync Now, or connect your smartphone to your computer with a USB cable.

I can't see songs on my smartphone that are from the music library on my computer

Try the following:

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Blackberry 7.1 manual Some song details arent appearing on my smartphone

7.1 specifications

BlackBerry 7.1, an update to the iconic BlackBerry OS, was launched to enhance user experience and expand the functionality of BlackBerry devices. This iteration aimed to improve productivity and offer intuitive features tailored to the needs of professionals and everyday users alike. It maintained the QWERTY keyboard heritage that BlackBerry is known for, ensuring that the typing experience remained a strong draw for users transitioning from other smartphone platforms.

One of the standout features of BlackBerry 7.1 was the introduction of mobile hotspot functionality. This allowed users to share their smartphone's data connection with other devices, such as laptops and tablets, transforming the BlackBerry into a portable Wi-Fi hotspot. This was particularly advantageous for users who needed internet access on the go, enhancing the productivity capabilities of BlackBerry devices.

BlackBerry 7.1 also marked an improvement in multimedia capabilities. The update delivered enhanced application performance and support for high-definition video playback, making it easier to watch and share videos. The new BlackBerry Music Gateway supported streaming music to speakers through Bluetooth, offering an effortless way to enjoy audio without the hassle of cables.

The messaging experience received significant upgrades, too, with advancements in the BlackBerry Messenger (BBM) service, allowing for more interactive and engaging conversations through voice notes, images, and location sharing. This made communication not only efficient but also more personal and fun.

In addition, BlackBerry 7.1 introduced an improved web browser that leveraged WebKit technology, enabling faster browsing and better rendering of web pages. Users experienced a more seamless and responsive internet experience, making it easier to navigate through the increasingly complex online landscape.

Another remarkable feature was the inclusion of Blackberry Protect, which provided backup and remote wipe capabilities, ensuring user data could be secured even if the device was lost or stolen. This commitment to security remained a hallmark of BlackBerry devices and helped maintain trust with its user base.

Overall, BlackBerry 7.1 was a substantial enhancement to the OS, providing new features and improvements that aligned with the demands of a mobile-first world. With its focus on productivity, security, and communication, it reinforced BlackBerry’s reputation as a leading choice for business professionals while appealing to a wider audience seeking reliable smartphone functionality.