1. Connect your smartphone or tablet to your computer.
2. If available, to change the default setting and make all pictures on your device available for import, in the BlackBerry
Desktop Software, click Device > Device options. On the Media tab, clear the Only show pictures taken by the
device camera checkbox.
3. In the BlackBerry Desktop Software, click Pictures.
4. If necessary, click Get Started.
5. On the Device Pictures tab, do one of the following:
• To import only pictures that are new since your last import, verify that the BlackBerry Desktop Software selected
your latest pictures.
• To import all your pictures, including pictures that have been imported previously, select the Show imported
pictures checkbox. Click Check all.
• To import individual pictures, click Clear all. Select the checkbox below each picture you want to import.
6. To change the folder on your computer that your pictures are imported to for the connected device, click Change
import folder. Select the new folder. Click OK.
7. Click Import Pictures.
Related information
Synchronize your pictures from your computer to your smartphone or tablet, 52
Import your videos from your smartphone or tablet to your computer, 54
Change your import folder for pictures and videos, 55
Import your videos from your smartphone or tablet to your computer
When you connect your BlackBerry smartphone or BlackBerry PlayBook tablet to your computer, you can import videos
that are on your smartphone or tablet. You can't import encrypted videos from your tablet.
If you are importing videos from your tablet, by default, the BlackBerry Desktop Software imports all of the videos taken
using the camera on your tablet. To also import other videos from your tablet that you didn't take using the camera, you
can change your media settings.
1. Connect your smartphone or tablet to your computer.
2. If available, to change the default setting and make all videos on your tablet available for import, in the BlackBerry
Desktop Software, click Device > Device options. On the Media tab, clear the Only show videos taken by the device
camera checkbox.
3. In the BlackBerry Desktop Software, click Videos.
4. If necessary, click Get Started.
5. On the Device Videos tab, do one of the following:
User Guide Media
54