Some calendar entries are missing from my computer
after synchronization
If you have more than one calendar on your BlackBerry smartphone, you see a combined view of these calendar entries on
your smartphone by default.
You can only synchronize entries from one calendar on your smartphone to one calendar on your computer at a time. Some
entries might be missing from your computer because they belong to a different calendar on your smartphone that is not
set up to synchronize with the calendar on your computer.
To change the calendar that is being used on your smartphone for synchronization, you must change the default calendar
on your smartphone. For more information about how to change your default calendar, click the Help icon on the home
screen of your smartphone.
Some organizer data doesn't appear on my
smartphone after synchronization
You might need to verify your synchronization options. In the BlackBerry Desktop Software, click Organizer. Try the
following actions:
• Check the conflict resolution options for the organizer data that isn't appearing. Click Organizer options. In the
Conflicts section, verify that the Don't sync conflicting data option isn't selected.
• If some tasks aren't appearing on your BlackBerry smartphone, click Configure beside Tasks. Verify that the All tasks
option is selected.
• If some calendar entries aren't appearing on your smartphone, verify that these calendar entries aren't appointments
and meetings that you manage for someone else. If you use Microsoft Outlook to manage someone else's calendar, that
person's appointments and meetings don't appear on your smartphone.
Duplicate organizer data fields appear on my
smartphone after synchronization
You might need to verify your synchronization options. In the BlackBerry Desktop Software, click Organizer. Try the
following actions:
• Click Organizer options. In the Conflicts section, verify that the Create separate entries for conflicting data option and
Don't sync conflicting data option are not selected.
User Guide Organizer data
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