146Troubleshooting Calibration Problems

Calibration Problems

Table 13 identifies problems with calibration, the possible causes, and the recommended solutions.

Table 13 • Calibration Problems

Problem

Possible Cause

Recommended Solution

 

 

 

Loss of printing

Improperly positioned media

Ensure that the media guides are properly

registration on labels.

guides.

positioned.

Excessive vertical

 

 

Media type set incorrectly.

Set the printer for the correct media type

drift in top-of-form

 

(non-continuous or continuous). See Set Media

registration.

 

 

Type on page 66.

 

 

 

 

 

 

Dirty platen roller.

Clean the platen roller according to the

 

 

instructions in Clean the Printhead and Platen

 

 

Roller on page 125.

 

 

 

Auto Calibrate failed.

Improperly loaded media or

Ensure that media and ribbon are loaded

 

ribbon.

correctly.

 

 

 

 

The sensors could not detect the

Manually calibrate the printer. See Calibrate

 

media or ribbon.

Media and Ribbon Sensor Sensitivity on page 77.

 

 

 

 

The sensors are dirty or

Ensure that the sensors are clean and properly

 

positioned improperly.

positioned.

 

 

 

14068L-001 Rev. A

X-Plus II User Guide

1/11/07