Support information collection

3

FIGURE 26 Configure provider cache

Support information collection

This section explains how to collect support information in case of any product-related issues.

“Collect support information” on page 43

“XML dump” on page 44

Collect support information

Use this procedure to collect all support information in one file. The required information is collected and zipped in a file named SMISupportFiles.zip. You can specify a location for this file, or use the default location:

On Linux, Solaris, and AIX:<SMIAgent>/agent/SupportInfo

On Windows:<SMIAgent>\agent\SupportInfo

where <SMIAgent> is the directory where the Brocade SMI Agent is installed. The zip file contains the following files:

provider.xml

jserver.properties

SMIAgentconfig.xml

cimom.properties

SystemInfo.txt

CIMOM and provider log files, if any

Brocade SMI Agent User’s Guide

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Brocade Communications Systems 53-1001778-01 manual Support information collection, Collect support information