44 Brocade SMI Agent User’s Guide
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Support information collection
3

Collecting support information

1. Launch the Brocade SMI Agent Configuration Tool.
2. Click Collect Information in the menu tree (see Figure 27).
The content pane displays the current path for the zip file.
3. To change the path of the zip file, type a new path or click Select Folder to browse for the
location.
4. Click Apply.
FIGURE 27 Collect support information
XML dump
An XML dump is a file that enumerates all instances of the leaf classes that have a provider
support within all the namespaces in the SMI-A. Classes that represent indications (that have the
“Indication” qualifier) are not included. The output is in CIM-XML format.
This procedure generates an XML dump for use in case of any product-related issues. To generate
an XML dump, the SMI Agent server should be running.

Running an XML dump

1. Launch the Brocade SMI Agent Configuration Tool.
2. Click Run XML Dump in the menu tree (see Figure 28 on page 45).
The content pane displays the current path for the XML file.
3. To change the XML file path, type a new path or click Select Folder to browse for the location.
4. Click Start Server to ensure that the SMI Agent server is running.
5. Click Apply.