ERROR MESSAGES

ERROR MESSAGE

CAUSE

ACTION

 

 

 

INK EMPTY

One or more of the ink cartridges are

Replace the ink cartridges. See page 23-17.

 

empty. The MFC will stop all print

 

 

 

operations (such as printing copies, faxes

 

 

 

and jobs from the PC). While memory is

 

 

 

available, black and white faxes will be

 

 

 

received into memory. If a sending

 

 

 

machine has a color fax, the MFC’s

 

 

 

“handshake” will request that the fax be

 

 

 

sent as black and white; if the sending

 

 

 

machine has the feature to convert it, the

 

 

 

color fax will be received into memory as a

 

 

 

black and white fax.

 

 

 

To preserve good quality, the MFC

 

 

 

periodically cleans the print head. Also,

 

 

 

you can press Ink to start the cleaning when

 

 

 

needed. This cleaning process uses up ink

 

 

 

and can cause the ink to run out.

 

 

 

 

 

INK EMPTY

MFC can not print fax messages because

Replace the empty ink cartridges.

&

one or more of the ink cartridges are empty.

See page 23-17.

 

FAX IN MEMORY

 

 

 

 

 

 

LOW

The print head detects low temperature.

Use the MFC in a warm room or raise the

TEMPERATURE

 

temperature.

 

 

 

 

MACHINE ERROR

MFC has a mechanical problem.

Call Brother Customer Service.

XX

 

In USA:

1-800-284-4329

 

 

In Canada:

1-877-BROTHER

 

 

In Montreal:

(514) 685-6464

 

 

 

NEAR EMPTY

One or more of the ink cartridges are

Order a new ink cartridge. See page ii.

 

running out of ink. The MFC will stop

 

 

 

receiving color faxes. The MFC’s

 

 

 

“handshake” will request that it be sent in

 

 

 

black and white; if the sending machine has

 

 

 

the feature to convert it, the color fax will

 

 

 

be received into memory as a black and

 

 

 

white fax.

 

 

 

 

 

NO RESPONSE/

The number you dialed does not answer or

Verify the number and try again.

BUSY

is busy.

 

 

 

 

 

NOT REGISTERED

You tried to access a Speed Dial number

Set up the Speed Dial number.

 

that is not programmed.

See page 8-1.

 

 

 

 

 

OUT OF MEMORY

The data is too large for the MFC’s

See page 12-2.

 

 

memory.

 

 

 

 

 

 

PAPER JAM

The paper is jammed in the MFC.

See page 23-4.

 

 

 

 

 

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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