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T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Contents
Page
If You Need to Call Customer Service
Register Your Product
Frequently Asked Questions (FAQs)
For Customer Service
Service Center Locator (USA Only)
Service Center Locations (Canada Only)
Brother fax back system (USA Only)
Notice – Disclaimer of Warranties
(USA and Canada)
Compilation and Publication Notice
Brother® One Year Limited Warranty and Replacement Service
(USA Only)
Important:
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE
LIMITED WARRANTY
(Canada Only)
Sending Black & White Faxes
Automatic Transmission
Sending a Cover Page
Real Time Transmission
Receiving Faxes
Storing Numbers
Storing One Touch Dial
Numbers
Storing Speed Dial Numbers
Telephone Operation
Introduction
Assembly and Connections
On-ScreenProgramming
Setup Receive
Setup Send
Auto Dial Numbers and Dialing Options
Telephone Services
Remote Fax Options
Printer Driver Settings (For Windows® Only)
Using the Windows® -BasedBrother MFL-Pro
Control Center (For Windows®
Using the Windows® -BasedBrother SmartUI
How to scan using Windows®
Using Remote Setup (For Windows® Only)
Using PC-FAX(For Windows® Only)
Using the Brother MFC with a New Power
Important Information
Troubleshooting and Routine Maintenance
Specifications
Page
1 1Introduction
Fax Test Sheet and Product Registration (USA Only)
On-LineRegistration (USA and Canada)
6Copy Keys:
(For the Next Copy Only)
BFax Keys:
CNavigation Keys:
Custom Features
Do You Have Voice Mail on the Phone Line
Why Should There Be Trouble
How Can You Avoid Possible Problems
Fax Tones and Handshake
ECM (Error Correction Mode)
2 2Assembly and Connections
WARNING
Removing the Protective Yellow Bar
Setting Up the MFC
Page
Page
Page
Loading Paper in the Paper Tray
Installing the Ink Cartridges
Page
Important
Page
Answering Device (TAD)
Sequence
Connections
Recording Outgoing Message (OGM)
Special Line Considerations
Roll Over Phone Lines
Two-LinePhone System
Converting Telephone Wall Outlets
Installing MFC, External Two-LineTAD and Two-LineTelephone
Multi-LineConnections (PBX)
If You are Installing the MFC to Work with a PBX:
Custom Features on Your Phone Line
3 3Paper
Paper Capacity of Paper Tray
Paper Specifications for Paper Tray
Print Area
4 4On-ScreenProgramming
Page
Page
Page
Page
Page
Page
Page
Page
5 5Initial Setup
Setting Date and Time
Setting Station ID
Entering Text
Inserting Spaces
Making Corrections
Repeating Letters
Special Characters and Symbols
N OT I C E
Setting the Ring Volume
Setting the Beeper Volume
Setting the Speaker Volume
Setting the Handset Volume
Choosing the Handset Volume (For Volume Amplify)
Setting Volume Amplify
Turning On Automatic Daylight Savings Time
Setting Tone/Pulse Dialing Mode
Memory Storage
6 6Setup Receive
To Select or Change Your Receive Mode
Setting Ring Delay
Setting the F/T Ring Time (For FAX/TEL Mode Only)
Easy Receive
Printing a Reduced Incoming Fax (Auto Reduction)
Operation from Extension Telephones
For FAX/TEL Mode Only
Using a Cordless External Handset
Changing the Remote Codes
Printing a Fax in Memory
Polling
Setting Up Polling Receive
Setting Up Sequential Polling Receive
Canceling a Scheduled Job
7 7Setup Send
Sending Faxes with Multiple Settings
Contrast
Automatic Transmission
Manual Transmission
Fax Resolution
Color Fax Transmission
Manual and Automatic Fax Redial
Dual Access (Not Available for Color Faxes)
Real Time Transmission
Checking Job Status
Canceling a Job in Memory
Composing Electronic Cover Page
Composing Your Own Comments
Cover Page for the Next Fax Only
Always Send a Cover Page
Using a Printed Cover Page
Overseas Mode
Delayed FAX (Not Available for Color Faxes)
Delayed Batch Transmission (Not Available for Color Faxes)
Setting Up Polled Transmit (Not Available for Color Faxes)
8 8Auto Dial Numbers and Dialing Options
Storing Speed Dial Numbers
Changing One Touch and Speed Dial Numbers
Setting Up Groups for Broadcasting
Search
Manual Dialing
One Touch Dialing
Speed Dialing
Access Codes and Credit Card Numbers
Broadcasting (Not Available for Color Faxes)
Fax Redial
Pause
Hold
Tone/Pulse
9 9Telephone Services
Do You Have Voice Mail
Before You Choose the Ring Pattern to Register
VERY IMPORTANT
Registering the Distinctive Ring Pattern
Viewing Caller ID List
Printing Caller ID List
10 10Remote Fax Options
Backup Print
Using Remote Retrieval Access Code
Remote Commands
Retrieving Fax Messages
Changing Fax Forwarding Number
11 11Printing Reports
Using the Reports Key
To Print a Report
Making Copies
Out of Memory Message
Copying Using Multiple Settings
Using the Options Key
Paper Type
Copy Quality
Copy Brightness
Reducing and Enlarging Copies
Selecting Fixed Reduction Ratios:
2 in
Special Copy Option
Page
Copy Contrast
Copy Quality
Color Adjustment
Page
13 13Using the MFC as a Printer
Page
Ink Key
Clearing Data from the Memory
14 14Printer Driver Settings
Paper Tab
Orientation
Copy/Page Order
Paper Thickness
Scaling
Paper Source
Quality/Color Tab
Quality
Media
Document
Color Matching
Custom Setting
Page
Color/Mono
Bi-DirectionalPrinting
Fast Draft Mode
Advanced Tab
Watermark
Watermark Style
Device Options
Print Date & Time
Support
Layout Tab
*1 Orientation
*2 Pages Per Sheet
Paper/Quality Tab
*1 Tray Selection
*2 Quality Settings
*3 Color
Advanced Options
*1 Paper /Output
*2 Graphic
*3 Document Options
*4 Printer Features
Page
AutoLoad the Brother Control Center
How to Turn Off AutoLoad
Auto Configuration
Scanning Operations
Copy Operations
PC Fax Operation
Scanner Settings for Scan, Copy and PC Fax Buttons
Global Settings
Setting Up the Scanner Configurations
To Access the Scanner Configurations Screen:
Perform an Operation from the Control Center Screen
Page
Destination Folder
E-mailApplication
File Attachments
Conversion Options
Format
Show QuickSend Menu
QuickSend List
Page
Word Processor
Target Application
Copy Settings
FAX Settings
16 16Using the Windows® -Based
Brother SmartUI Control Center
(For Windows® XP)
How to Turn Off Auto Load
Page
Scan To E-mail
Scan To Image
Scan To OCR
Page
Scan
Fax
Custom
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Customizing a User Defined Button
1. Select the Scan Action
2. Select Configuration for the Scan Type
Page
Page
Page
3. Select Scan Settings
17 17How to scan using Windows®
PreScanning to crop a portion you want to scan
How to Use PreScan to Adjust an Image:
Scanning a whole page
Settings in the Scanner Window
Resolution:
Scan Type:
Brightness:
Contrast:
Size:
Custom:
WIA compliant
Scanning a document into the PC
Brother Scanner Utility
Scan to E-mail
Scan Image
Scan/OCR
Page
Viewing Items in ScanSoft™
PaperPort® for Brother
Organizing Your Items in Folders
Links to Many Other Applications
Using ScanSoft™ TextBridge® OCR (Converting Image Text to Text You Can Edit)
Importing Items from Other Applications
Exporting Items in Other Formats
Exporting an Image File
Page
Viewing items
Organizing your items in folders
Quick links to other applications
ScanSoft™ TextBridge® OCR lets you convert image text in to text you can edit
You can Import items from other applications
You can Export items in other formats
Exporting an image file
18 18Using Remote Setup
19 19Using PC-FAX
Setting Up Sending
Outside line access
Include header
Address Book file
User interface
Simple Style
Facsimile Style
Page
The Address Book
Setting Up a Member in the Address Book
Setting Up a Group for Broadcasting
Editing Member Information
Deleting a Member or Group
Exporting the Address Book
Importing to the Address Book
Setting Up a Cover Page
From
Comment
Select Cover Page Form
Import BMP file
Count Cover Page
Sending a File as a PC-FAXUsing the Facsimile Style
Redial
Sending a File as a PC-FAXUsing the Simple Style
Page
20 20Using Automatic E-MailPrinting
21 21Using the Brother MFC with a New Power Macintosh® G3, G4 or iMac™ /iBook™
Page
Choosing page setup options
Printing a document
Choosing printing options
Page
Page
Setting Up Your Address Book
Adding a New Member
Adding a New Group
Page
Accessing the Scanner
Scanning a Document into Your Macintosh G3, G4 or iMac
Image
Resolution
Color Type
Scanning Area
Business Card Size
Miscellaneous
Brightness
Contrast
Color Sync Dialog
Scanner Profile
PreScanning an Image
Page
22 22Important Information
Page
Industry Canada Compliance Statement (For Canada Only)
International ENERGY STAR® Compliance Statement
Page
Page
23 23Troubleshooting and Routine Maintenance
Error Messages
Page
Original Jam
Printer Jam or Paper Jam
Page
Page
If You Are Having Difficulty with Your MFC
Page
Page
Cleaning the Print Head
Print Quality Check
STEP A: Color Block Quality Check
STEP B: Alignment Check
Page
Page
Page
Page
Cleaning the Scanner
Cleaning the MFC Printer Platen
Replacing the Ink Cartridges
Page
Page
S SSpecifications
Printing
Controller
Computer Requirements
Print Media
Consumable Items
Page
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Remote Retrieval Access Card
Page
EQUIPMENT ATTACHMENT LIMITATIONS
(Canada only)
Visit us on the World Wide Web
http://www.brother.com