Copying difficulties

Difficulties

Suggestions

 

 

 

 

Cannot make a copy.

Make sure that COPY

 

 

 

is illuminated. (See How to copy uu page 45.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Vertical black line appears in

Black vertical lines on copies are typically caused by dirt or correction fluid on the

copies.

glass strip, or the corona wire is dirty. (See Cleaning the scanner glass

uupage 66 and Cleaning the corona wire uu page 60.)

Copies are blank.

Make sure you are loading the document properly. (See Using the automatic

 

document feeder (ADF) uu page 22.)

Printing difficulties (For MFC-7240)

Difficulties

Suggestions

No printout.

Check that the machine is plugged in and the power switch is turned on.

 

Check that the toner cartridge and drum unit are installed properly. (See

 

Replacing the drum unit uu page 62.)

 

Check the interface cable connection on both the machine and your computer.

 

(See Quick Setup Guide.)

 

Check that the correct printer driver has been installed and chosen.

 

Check to see if the LCD is showing an error message. (See Error and

 

maintenance messages uu page 69.)

 

Check that the machine is online:

 

(Windows® 7) Click the Start button and Devices and Printers. Right-click

 

Brother MFC-XXXX Printer and click See what’s printing. Click Printer in

 

the menu bar. Make sure that Use Printer Offline is unchecked.

 

(Windows Vista®) Click the Start button, Control Panel, Hardware and

 

Sound, and then Printers. Right-clickBrother MFC-XXXX Printer. Make

 

sure that Use Printer Offline is unchecked.

 

(Windows® XP) Click the Start button and choose Printers and Faxes.

 

Right-clickBrother MFC-XXXX Printer. Make sure that Use Printer Offline

 

is unchecked.

 

 

The machine prints unexpectedly

Press Stop/Exit to cancel print jobs.

or it prints garbage.

Check the settings in your application to make sure it is set up to work with

 

 

your machine.

 

Pull out the paper tray and wait until the machine stops printing. Then turn off

 

the machine’s power switch and disconnect from the power for several

 

minutes.

 

The faxes stored in the machine memory will be deleted. See Transferring

 

your faxes or Fax Journal report uu page 74 before disconnecting the

 

machine so you will not lose any important messages.

 

 

The machine prints the first couple

Check the settings in your application to make sure that it is set up to work with

of pages correctly, then some

your machine.

pages have text missing.

Your computer is not recognizing the machine’s input buffer’s full signal. Make

 

 

sure that you connected the interface cable correctly. (See Quick Setup

 

Guide.)

 

 

The headers or footers appear

There is an unprintable area on the top and bottom of the page. Adjust the top and

when the document displays on the

bottom margins in your document to allow for this. (See Unscannable and

screen but they do not show up

unprintable areas uu page 15.)

when it is printed.

 

 

 

88