
Difficulties | Suggestions |
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Cannot make a copy. | Make sure that COPY |
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| is illuminated. (See How to copy uu page 45.) |
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Vertical black line appears in | Black vertical lines on copies are typically caused by dirt or correction fluid on the | ||||
copies. | glass strip, or the corona wire is dirty. (See Cleaning the scanner glass |
uupage 66 and Cleaning the corona wire uu page 60.)
Copies are blank. | Make sure you are loading the document properly. (See Using the automatic |
| document feeder (ADF) uu page 22.) |
Difficulties | Suggestions |
No printout. | Check that the machine is plugged in and the power switch is turned on. |
| Check that the toner cartridge and drum unit are installed properly. (See |
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| Check the interface cable connection on both the machine and your computer. |
| (See Quick Setup Guide.) |
| Check that the correct printer driver has been installed and chosen. |
| Check to see if the LCD is showing an error message. (See Error and |
| maintenance messages uu page 69.) |
| Check that the machine is online: |
| (Windows® 7) Click the Start button and Devices and Printers. |
| Brother |
| the menu bar. Make sure that Use Printer Offline is unchecked. |
| (Windows Vista®) Click the Start button, Control Panel, Hardware and |
| Sound, and then Printers. |
| sure that Use Printer Offline is unchecked. |
| (Windows® XP) Click the Start button and choose Printers and Faxes. |
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| is unchecked. |
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The machine prints unexpectedly | Press Stop/Exit to cancel print jobs. |
or it prints garbage. | Check the settings in your application to make sure it is set up to work with |
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| your machine. |
| Pull out the paper tray and wait until the machine stops printing. Then turn off |
| the machine’s power switch and disconnect from the power for several |
| minutes. |
| The faxes stored in the machine memory will be deleted. See Transferring |
| your faxes or Fax Journal report uu page 74 before disconnecting the |
| machine so you will not lose any important messages. |
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The machine prints the first couple | Check the settings in your application to make sure that it is set up to work with |
of pages correctly, then some | your machine. |
pages have text missing. | Your computer is not recognizing the machine’s input buffer’s full signal. Make |
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| sure that you connected the interface cable correctly. (See Quick Setup |
| Guide.) |
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The headers or footers appear | There is an unprintable area on the top and bottom of the page. Adjust the top and |
when the document displays on the | bottom margins in your document to allow for this. (See Unscannable and |
screen but they do not show up | |
when it is printed. |
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