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Brother FAX-2840 Document was not inserted or fed properly, or was too long, Paper is jammed in the standard paper tray, Press Stop/Exit

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Document Jams

Document was not inserted or fed properly, or was too long

a Open the control panel cover.

b Carefully pull the jammed document toward the front of the machine.

Troubleshooting

Paper Jams

Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the machine at the same time and prevents paper jams.

Paper is jammed in the standard paper tray

If the LCD shows Jam Tray, follow these steps:

a Pull the paper tray completely out of the machine.

c d

Close the control panel cover.

Press Stop/Exit.

Contents

Page If you need to call Customer Service Register your product FAQs (frequently asked questions) For Customer Service http://www.brothermall.com http://www.brother.ca Page Page General information Loading paper Loading documents Sending a fax Receiving a fax Using PC-FAX(For MFC-7240) Telephone services and external devices Dialing and storing numbers Making copies How to print from your computer (For MFC-7240) How to scan to a computer (MFC-7240only) Routine maintenance Troubleshooting Menu and features Specifications Index 1 General Setup 2 Security features 3 Sending a fax 4 Receiving a fax 5 Dialing and storing numbers Page Symbols and conventions used in the documentation Viewing Documentation (For FAX-2840and FAX-2940) Viewing Documentation (For MFC-7240) How to find Scanning instructions (MFC-7240only) Software User’s Guide Nuance™ PaperPort™ 12SE How-to-Guides (Windows®) Presto! PageManager User’s Guide (Macintosh) Supplies Information Brother CreativeCenter Back Exit Presto! PageManager Page Page Page Loading paper in the standard paper tray Page Loading paper in the manual feed slot Printing on thick paper, bond paper, labels and envelopes Note Page Unscannable and unprintable areas Paper Type Paper Size Recommended paper and print media Type and size of paper Recommended paper specifications Handling and using special paper Envelopes Types of envelopes to avoid Labels Types of labels to avoid Using the automatic document feeder (ADF) Page Canceling a fax in progress Transmission Verification Report Choose the correct Receive Mode Page Fax Only Fax/Tel Manual External TAD Ring Delay F/T Ring Time (Fax/Tel mode only) Easy Receive e Press Stop/Exit How to send a PC-FAX: Making a telephone call Hold Voice Mail Distinctive Ring What does Brother’s ‘Distinctive Ring’ do Do you have Voice Mail However, the Before you choose the ring pattern to register please call your telephone company and ask for one that is shown Registering the Distinctive Ring pattern Very important Turning off Distinctive Ring Connections Recording an outgoing message (OGM) Multi-lineconnections (PBX) Connecting an external or extension telephone Using external and extension telephones Using a non-Brothercordless external handset Using Remote Codes Changing the Remote Codes f Press Stop/Exit Speed Dialing Manual dialing One Touch dialing Search Fax redial Storing a pause Storing One Touch Dial numbers Storing Speed Dial numbers Changing One Touch and Speed Dial numbers Deleting One Touch and Speed Dial numbers Stop copying Copy settings Properties Preferences Paper Size Orientation Copies All Programs ControlCenter4 Advanced Mode Click Configuration, and then select Button settings, Scan and File PDF (*.pdf) File Type Browse Page SCAN Click the Device Settings tab Click Device Scan Settings Page Page Page Replacing the toner cartridge Replacing the toner cartridge WARNING HOT SURFACE Page Page Page Cleaning the corona wire Page Replacing the drum unit Replacing the drum unit Page Resetting the drum counter Cleaning the scanner glass Page Page Page Page Page Page Page Transferring your faxes or Fax Journal report Document was not inserted or fed properly, or was too long Paper is jammed in the standard paper tray Paper is jammed at the back of the machine Page Page Paper is jammed inside the machine Page Page Page Page Printing received faxes Telephone line or connections Receiving Faxes Receiving Faxes (continued) Sending faxes Handling incoming calls Menu access difficulties Copying difficulties Printing difficulties (For MFC-7240) Printing difficulties (For MFC-7240)(continued) Scanning difficulties (For MFC-7240) Software difficulties (For MFC-7240) Paper handling difficulties Paper handling difficulties (continued) Print quality difficulties Other difficulties Setting Dial Tone detection Telephone line interference/ VoIP A B C D a b c d e Page C D A B c d e a b Page Page A B C a b c d A C D b c d e Page Page Page Checking the Serial Number How to reset the machine Menu table How to access the menu mode Page Page Page Page Page Page Page Page Page Inserting spaces Making corrections Repeating letters Special characters and symbols Page Page Page Page Page Page Page Page Page ADE Page Page Page EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) Visit us on the World Wide Web http://www.brother.com