Troubleshooting
Examples of poor print quality | Recommendation |
ABCDEFGH | |||
abcdefghijk | |||
A B C | D | ||
| e | ||
a b c d | |||
4 | |||
0 1 2 3 |
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Page skewed
Curled or wavy
BDEFGH abcefghijk
A C Db c d e13 4
Wrinkles or creases
Make sure that the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack.
Set the paper guides correctly. (See Loading paper uu page 9.)
If you are using the manual feed slot, see Loading paper in the manual feed slot uu page 11.
The paper tray may be too full. (See Loading paper uu page 9.)
Check the paper type and quality. (See Acceptable paper and other print media uu page 16.)
Check for loose objects such as torn paper inside the machine.
Verify that the two green envelope levers inside the back cover are set to the same position.
Verify that the two gray
Check the paper type and quality. High temperatures and high humidity will cause paper to curl. (See Acceptable paper and other print media uu page 16.)
If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray.
Open the back cover
(For
Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. (See Software User’s Guide: Other Print Options (for Windows®) or Print Settings (For Macintosh).)
Make sure that the paper is loaded properly. (See Loading paper uu page 9.)
Check the paper type and quality. (See Acceptable paper and
other print media uu page 16.) | B |
Turn over the stack of paper in the tray or try rotating the paper | |
180° in the input tray. |
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