Examples of poor print quality

Recommendation

 

 

 

 

 

If you use label sheets for laser printers, the glue from the sheets

 

 

 

 

 

may sometimes stick to the OPC drum surface. Clean the drum

 

 

 

 

 

unit. (See Advanced User’s Guide: Cleaning the drum unit)

ABCDEFGH

 

 

 

 

 

Make sure that you use paper that meets our specifications. (See

abcdefghijk

A B C D

 

Acceptable paper and other print media uu page 16.)

 

 

a b c d e

Do not use paper that has clips or staples because they will

0 1 2 3 4

 

 

scratch the surface of the drum.

 

 

If the unpacked drum unit is in direct sunlight or room light, the unit

 

 

 

 

 

Black toner marks across the

may be damaged.

The toner cartridge may be damaged. Put in a new toner

 

page

 

cartridge. (See Replacing the toner cartridge uu page 55.)

 

 

 

 

 

The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit uu page 62.)

Clean the corona wire inside the drum unit by sliding the green

 

 

 

tab. (See Cleaning the corona wire uu page 60.)

 

 

 

Make sure the green tab of the corona wire is at the home

 

ABCDEFGH

 

abcdefghijk

position (a).

 

A B C D

The drum unit may be damaged. Put in a new drum unit. (See

 

a b c d e

Replacing the drum unit uu page 62.)

 

 

0 1 2 3 4

 

The toner cartridge may be damaged. Put in a new toner

 

 

 

cartridge. (See Replacing the toner cartridge uu page 55.)

Black lines down the page

The fuser unit may be contaminated. Call Brother Customer

Service.

Printed pages have toner stains

 

down the page.

 

 

 

 

The toner cartridge may be damaged. Put in a new toner

 

 

 

cartridge. (See Replacing the toner cartridge uu page 55.)

 

 

 

The drum unit may be damaged. Put in a new drum unit. (See

ABCDEFGH

abcdefghijk

Replacing the drum unit uu page 62.)

A B C D

Check if the Toner Settings of Replace Toner is Continue

a b c d e

(Continue mode), by pressing Menu, 1, 7. (See Advanced User’s

0 1 2 3 4

 

Guide: Toner Settings.)

 

Make sure that foreign material such as a torn piece of paper,

 

 

 

White lines down the page

sticky notes or dust is not inside the machine and around the drum

unit and toner cartridge.

 

 

 

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