Error Message

Cause

Action

Cover is Open

The fuser cover is not completely

Close the fuser cover of the machine.

 

closed or paper was jammed in

Make sure paper is not jammed inside

 

the back of the machine when

 

the back of the machine, and then close

 

you turned on the power.

 

the fuser cover and press Start.

 

 

 

 

 

Disconnected

The other person or other

Try to send or receive again.

 

person’s fax machine stopped the

 

 

call.

 

 

 

 

Document Jam

The document was not inserted

See Document was not inserted or fed

 

or fed properly, or the document

properly, or was too long uu page 75 or

 

scanned from the ADF was too

Using the automatic document feeder (ADF)

 

long.

uu page 22.

 

 

 

DR Mode in Use

The machine is set to Distinctive

Set Distinctive Ring to Off. (See Distinctive

 

Ring mode. You cannot change

Ring uu page 34.)

 

the Receive Mode from Manual to

 

 

another mode.

 

 

 

 

Drum Error

The corona wire on the drum unit

Clean the corona wire on the drum unit.

 

needs to be cleaned.

(See Cleaning the corona wire

 

 

uu page 60.)

 

 

 

Drum Stop

It is time to replace the drum unit.

Replace the drum unit. (See Replacing the

 

 

drum unit uu page 62.)

EL Error

The machine has a mechanical

Open the front cover and close it again.

 

problem.

 

Fuser Error

The temperature of the fuser unit

(For FAX-2840 and MFC-7240 )

 

does not rise to a specified

Received fax messages still in memory will

 

temperature within the specified

be lost when the machine is turned off. See

 

time.

Transferring your faxes or Fax Journal

 

 

report uu page 74 before disconnecting the

 

The fuser unit is too hot.

 

machine so you will not lose any important

 

 

 

 

messages. Then, turn the power switch off,

 

 

wait a few seconds, and then turn it on

 

 

again. Leave the machine for 15 minutes

 

 

with the power on.

 

 

(For FAX-2940)

 

 

Turn the power switch off, wait a few

 

 

seconds, and then turn it on again. Leave

 

 

the machine for 15 minutes with the power

 

 

on.

 

 

 

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