Error Message | Cause | Action |
Cover is Open | The fuser cover is not completely | Close the fuser cover of the machine. |
| closed or paper was jammed in | Make sure paper is not jammed inside |
| the back of the machine when | |
| the back of the machine, and then close | |
| you turned on the power. | |
| the fuser cover and press Start. | |
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| |
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|
|
Disconnected | The other person or other | Try to send or receive again. |
| person’s fax machine stopped the |
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| call. |
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|
Document Jam | The document was not inserted | |
| or fed properly, or the document | |
| scanned from the ADF was too | |
| long. | |
|
|
|
DR Mode in Use | The machine is set to Distinctive | Set Distinctive Ring to Off. (See Distinctive |
| Ring mode. You cannot change | |
| the Receive Mode from Manual to |
|
| another mode. |
|
|
|
|
Drum Error | The corona wire on the drum unit | Clean the corona wire on the drum unit. |
| needs to be cleaned. | |
|
| |
|
|
|
Drum Stop | It is time to replace the drum unit. | Replace the drum unit. (See Replacing the |
|
| |
EL Error | The machine has a mechanical | Open the front cover and close it again. |
| problem. |
|
Fuser Error | The temperature of the fuser unit | (For |
| does not rise to a specified | Received fax messages still in memory will |
| temperature within the specified | be lost when the machine is turned off. See |
| time. | |
|
| |
| The fuser unit is too hot. | |
| machine so you will not lose any important | |
|
| |
|
| messages. Then, turn the power switch off, |
|
| wait a few seconds, and then turn it on |
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| again. Leave the machine for 15 minutes |
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| with the power on. |
|
| (For |
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| Turn the power switch off, wait a few |
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| seconds, and then turn it on again. Leave |
|
| the machine for 15 minutes with the power |
|
| on. |
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