| Troubleshooting |
|
Examples of poor print quality | Recommendation |
|
| Make sure that you use paper that meets our specifications. (See |
|
|
| |
ABCDEFGH | Check the machine’s environment. Conditions such as high |
|
abcdefghijk | temperatures and high humidity can increase the amount of |
|
A B C D | background shading. (See Product Safety Guide: Choosing a |
|
location.) |
| |
a b c d e |
| |
Clean the drum surface. (See Advanced User’s Guide: Cleaning |
| |
0 1 2 3 4 |
| |
the drum unit.) |
| |
Gray background | Put in a new toner cartridge. (See Replacing the toner cartridge |
|
| ||
| Put in a new drum unit. (See Replacing the drum unit |
|
|
| |
| Make sure that you use paper that meets our specifications. |
|
|
| |
| problem. (See Acceptable paper and other print media |
|
|
| |
| Make sure that you choose the appropriate media type in the |
|
| printer driver (for |
|
| menu setting. (See Acceptable paper and other print media |
|
|
| |
| tab.) |
|
Ghost | (For |
|
Choose Reduce Ghosting mode in the printer driver. (See |
| |
|
| |
| Software User’s Guide: Improve Print Output.) |
|
| Put in a new toner cartridge. (See Replacing the toner cartridge |
|
|
| |
| Clean the drum surface. (See Advanced User’s Guide: Cleaning |
|
| the drum unit.) |
|
| Put in a new drum unit. (See Replacing the drum unit |
|
|
| |
| The fuser unit may be contaminated. Call Brother Customer |
|
| Service. |
|
| Make sure that you use paper that meets our specifications. | B |
| ||
ABCDEFGH |
| |
Clean the corona wire and the drum unit. (See Cleaning the |
| |
abcdefghijk |
| |
A B C D | corona wire uu page 60 and Advanced User’s Guide: Cleaning |
|
the drum unit.) |
| |
a b c d e |
| |
The drum unit may be damaged. Put in a new drum unit. (See |
| |
0 1 2 3 4 |
| |
| ||
Toner specks | The fuser unit may be contaminated. Call Brother Customer |
|
Service. |
|
93