Troubleshooting

Examples of poor print quality

Recommendation

 

 

 

Check the machine’s environment. Conditions such as high

 

 

 

humidity and high temperatures may cause this print quality

 

 

 

problem. (See Product Safety Guide: Choosing a location.)

 

 

 

 

 

 

If the problem is not solved after printing a few pages, put in a new

 

 

 

drum unit. (See Replacing the drum unit uu page 62.)

White lines, bands or ribbing

 

across the page

 

 

 

 

 

Make ten copies of a blank, white sheet of paper. (See How to

 

 

 

 

copy uu page 45.) If the problem is not solved, the drum unit may

 

 

 

 

have glue from a label stuck on the OPC drum surface. Clean the

 

 

 

94 mm

drum unit. (See Advanced User’s Guide: Cleaning the drum unit .)

 

 

 

(3.71 in.)

The drum unit may be damaged. Put in a new drum unit. (See

 

 

 

94 mm

Replacing the drum unit uu page 62.)

 

 

 

 

 

 

 

(3.71 in.)

 

 

 

 

 

 

White Spots on black text and graphics at 94 mm (3.71 in.) intervals

94 mm (3.71 in.)

94 mm

(3.71 in.)

Black Spots at 94 mm (3.71 in.)

intervals

B

95