TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 4

Original document jams

If the original document is jammed follow the steps below.

Original document was not inserted or fed properly, or was too

long.

1

Open the control panel cover .

2

Carefully pull the original document toward the front o f the MFC.

3

Close the control panel cov er.

4

Press Stop/Exit.

Pls Open
Cover
A page, piece of paper or paper clip, etc. may
be jammed inside the MFC.
Open the front cover and pull out the
drum unit. If you see any jammed
paper or other item, gently pull it out,
reinsert the drum unit then close the
front cover. If the error message
remains, open and close the front
cover again.
If the MFC cannot reset itself and
return to the date and time prompt, it
will display Machine Error XX.
Then contact your Brother dealer for
service.
Toner Empty Toner cartridge is not installed.
—OR—
Toner is used up and printing is not possible.
Reinstall the toner cartridge.
—OR—
Replace the toner cartridge with a
new one. (See Replacing the toner
cartridge on page 12-25.)
Toner Low If the LCD shows Toner Low, you can still
print.
But the toner is depleted and the MFC is
telling you that the toner will soon run out.
Order a new toner cartridge now.
ERROR MESSAGES
ERROR
MESSAGE CAUSE ACTION
NO!OK!