Disconnected, Document JAM, No RESPONSE/BUSY | Brother MFC 1770

M A I N T E N A N C E A N D T R O U B L E S H O O T I N G	75
M A I N T E N A N C E A N D T R O U B L E S H O O T I N G

DISCONNECTED

The other party has disconnected during a call or fax. Try calling the other party.

DOCUMENT JAM

The documents were not inserted or fed properly, or were too long.

1Open the front cover.

2Lift the two release levers to release the white roller.

3Pull the document toward the front of the machine.

4Lock the levers back in place.

5Close the cover and press Stop .

Front Cover

MACHINE ERROR XX

and

PRESS STOP KEY

Contact Brother Customer Service at

USA:	1-800-284-4329 (voice)

From within Canada: 1-800-853-6660(voice)

From within Montreal: 1-514-685-6464(voice)

NO RESPONSE/BUSY

The number you called does not answer or is busy. You may also have reached a number not connected to a fax. Check the number and call again.

Image 85

Brother MFC 1770, MFC 1780, FAX 1270, FAX 1170 Disconnected, Document JAM, Machine Error Press Stop KEY, No RESPONSE/BUSY

Contents

FAX 1170 FAX 1270 MFC 1770 MFC If You Need to Call Customer Service Fax-Back System For Customer ServiceBrother on the World Wide Web Brother Bulletin Board For USA and Canada Description Ordering Accessories and Supplies Table of Contents Inserting spaces Printing a Fax in Memory Vii Viii Test Sheet Procedures for USA only Using This ManualFinding Information Fax Tones and Handshake About Fax Machines ECM Error Correction Mode 1170 FAX 1170 Control Panel Overview 1270 FAX 1270 Control Panel Overview MFC MFC 1770/1780 Control Panel Overview Assembly and Connections Make sure you have the following items Packing List Choosing a Location AssemblyAttach the document support Attach recording paper support Install the printing cartridge Install recording paper Connect the handset Connect the power cord Special Line Considerations Connect the telephone lineRoll Over Phone Lines Two-Line Phone System Converting Telephone Wall Outlets See Easy Receive Multi-Line Connections PBX Connecting an External Telephone Answering Device TAD Custom Features on Your Phone LineSequence Connections Outgoing Message OGM Connecting an External Telephone Setting Dialing Mode Tone/Pulse Fax SettingsSetting Date and Time Entering Text Setting Station ID Inserting spaces Special characters and symbolsMaking corrections Repeating letters Storing One Touch Dial Numbers FAX or F/T or TEL 987 65 One Touch Dialing Speed Dialing Storing Speed Dial NumbersSPEED-DIAL? # Enter & SET Setup Groupgo Enter & SET Setting Groups for BroadcastingChanging One Touch Speed Dial Numbers Memory Storage Setting Beeper LevelName Enter & SET User-Friendly Programming Function Mode Function Selection Table Alternating DisplaysFAX NO. & Start Copy Press Copy Cancel JOB More Info Interrupt A P T E R F O U R Before you begin Sending Faxes Manual Transmission Contrast Setting Receiving Faxes Select Answer ModeAutomatic Transmission Manual and Automatic Fax Redial Easy Receive Current Answer Mode Setting F/T Ring Time Setting Ring DelayFAX/TEL Manual FAX only TAD Ring Timexx SEC Setting the Handset Volume Speaker Volume Setting Recording Paper Size Ring VolumeSmoothing RCD Paper Printing a Reduced Incoming Document Reduction Manual Dialing Dialing Options Hold One Touch DialingPause Searching Telephone Index Tone/Pulse A P T E R S I Quick Scan Fax Transmission Daily Timer Interrupting Timer and Poll Waiting Delayed TransmissionMemory 100% Enter FAX no Insert Document Overseas Mode Canceling a Delayed FaxCancel JOB Overseas Mode Composing Electronic Cover Error Re-TransmissionTo Create a Custom Comment Comment OFF Please Call Urgent Confidential Temporary Cover Always Send CoverCoverpageoff Coverpageon Comment OFF Please Call Urgent Confidential User Defined Call Reservation Printing a CoverCall Reserveon Call Reserveoff Next-Fax Reservation Print Call Back MessageCall Backoff Call Backon NEXT-FAX Reservd For F/T Fax/Tel Mode Only Multiple Resolution TransmissionOperation from Extension Telephone Remote ACT.ON Distinctive RingACT.CODE*51 DEACT.CODE#51 Pick UP to SET SET Mode Caller ID Polling Setup to Poll Another FaxPollingoff Enter FAX no Press Start KEY Delayed Polling Setup to Be Polled Poll Waiting Multiple Copies Copy FunctionsReducing and Enlarging Copies Remote Fax Options Setting Fax StorageFAX Storageoff Select & SET Erase ALL FAX? 1.YES 2.NO Paging Paging/Fax ForwardingPAG# Enter Programming Paging Number Remote Retrieval Changing Remote Retrieval Access CodeFAX FWD FWD# Enter & SET Remote Commands Using Remote Retrieval Access Code Retrieving Memory Status List and Fax Messages Changing Fax Forwarding Number ACT.REPORT Fax Machine ActivityALL Dial Activity Report Interval To print a reportTransmission Verification Xmit Report ACT.RPT.OFF Standard Telephone FCC Notices A P T E R T E N International Energy Star Compliance Statement Industry Canada Compliance Statement For Canada Only Federal Comission Compliance Notice For USA Only Do not use this product near water Important Safety Instructions Voice Trademarks Compilation and Publication Notice Troubleshooting Clean UP Scanner Error MessagesCOMM.ERROR Connection Fail Disconnected Machine Error Press Stop KEYDocument JAM No RESPONSE/BUSY Not Registered Printer FaultCheck Paper If You Are Having Difficulty with Your Fax Machine Scanner ErrorPrinting or Receiving Faxes Phone Line or Connections Vertical Black Lines When Receiving Handling Incoming Calls Sending Faxes For Customer Service Index PBX Sort Multi-Function Link option for FAX 1170 and FAX Speciﬁcations Packing Shipping the Fax Machine Remote Retrieval Access Card Changing Remote Retrieval Access Code Visit us on the World Wide Web