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C H A P T E R E L E V E N

 

Error Messages

You may occasionally encounter a difficulty with your fax machine or telephone line. If this happens, your fax machine often identifies the problem and displays an error message. The list below explains the most common error messages.

If you need additional help, call the Brother Fax-Back System at

USA:1-800-521-2846

From within Canada: 1-800-681-9838

CLEAN UP SCANNER

The scanner is dirty; clean the white roller and the glass strip under the roller with isopropyl alcohol on a lint-free cloth. You’ll need to lift the two release levers to release the white roller; be sure to lock them in place when you’re through. During cleaning, we recommend you unplug the power cord for safety.

COMM.ERROR

A poor quality phone line resulted in a communications error. Try the call again.

CONNECTION FAIL

You have requested a polling call from another party, but the other fax machine is not in Poll Waiting mode.

COVER OPEN

The cover is not completely closed.

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Brother MFC 1780, MFC 1770, FAX 1270, FAX 1170 Error Messages, Clean UP Scanner, Comm.Error, Connection Fail, Cover Open