Troubleshooting Checklist

Table 4-2 Troubleshooting Checklist (Continued)

Problem

Possible Cause

Recommended Action

 

 

 

Cannot contact

IP address not assigned.

Refer to SmartSwitch Series 2E253, 2H252,

the 2E253-49R

 

2H253, and 2H258 Local Management

through in-band

 

User’s Guide for the IP address assignment

management.

 

procedure.

 

 

 

 

Port is disabled.

Enable port. Refer to SmartSwitch Series

 

 

2E253, 2H252, 2H253, and 2H258 Local

 

 

Management User’s Guide for instructions

 

 

to enable/disable ports.

 

 

 

 

No link to device.

1. Verify that all network connections

 

 

between the network management station

 

 

and the 2E253-49R are valid and

 

 

operating.

 

 

2. If the problem continues, contact

 

 

Cabletron Systems for technical support.

 

 

 

Port(s) goes into

Loop condition detected.

1. Verify that Spanning Tree is enabled.

standby for no

 

Refer to SmartSwitch Series 2E253,

apparent reason.

 

2H252, 2H253, and 2H258 Local

 

 

Management User’s Guide for the

 

 

instructions to set the type of STA.

 

 

2. Review the network design and delete

 

 

unnecessary loops.

 

 

3. If the problem continues, contact

 

 

Cabletron Systems for technical support.

User parameters

1. Position of Mode switch

(IP address,

(7), NVRAM Reset, was

Device and

changed sometime before

Module name,

either cycling power or

etc.) were lost

pressing the RESET

when the

button, causing the

2E253-49R

user-entered parameters to

power was cycled

reset to factory default

or the front panel

settings.

RESET button

2. Clear NVRAM was set

was pressed.

through Local

 

 

Management.

1.Reenter the lost parameters as necessary. Refer to SmartSwitch Series 2E253, 2H252, 2H253, and 2H258 Local Management User’s Guide for the instructions to configure the device through Local Management.

2.If the problem continues, contact Cabletron Systems for technical support.

4-6Troubleshooting

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Cabletron Systems 2200 manual 2E253, 2H252, 2H253, and 2H258 Local