Troubleshooting Checklist
4.2TROUBLESHOOTING CHECKLIST
If the
Table
Problem | Possible Cause | Recommended Action |
|
|
|
All LEDs are | Loss of power. | Check for proper connection of the power |
OFF. |
| cable and its access to a live outlet. |
|
|
|
| Installed improperly. | Ensure that the |
|
| properly according to the installation |
|
| instructions in Chapter 3. |
|
|
|
No Local | Autobaud is enabled, but | Press ENTER (RETURN) (may take up to |
Management | the baud rate has not yet | four times). |
Password screen. | been detected. |
|
|
|
|
| Terminal setup is not | Refer to SmartSwitch Series 2E253, 2H252, |
| correct. | 2H253, and 2H258 Local Management |
|
| User’s Guide for proper setup procedures. |
|
|
|
| Improper console cable | Refer to Appendix A for proper console port |
| pinouts. | pinouts. |
|
|
|
| Corrupt firmware image, | If possible, attempt to download the image to |
| or hardware fault. | the |
|
| for instructions to clear NVRAM. |
|
|
|
Cannot navigate | Improper Community | 1. Refer to SmartSwitch Series 2E253, |
beyond Password | Names Table. | 2H252, 2H253, and 2H258 Local |
screen. |
| Management User’s Guide for the |
|
| Community Names Table setup. |
|
| 2. If the Community Names have been |
|
| forgotten, refer to Section B.3 for |
|
| instructions on how to set the mode switch |
|
| to reset the Community Names to their |
|
| default values. |
|
|
|
Troubleshooting