Error Messages

Error MessagesSee the table below when the error and status messages appear on the display.

 

Message

DescriptionAction

 

 

 

 

 

AVAILABLE MEMORY

This message shows the percentage of the

If you need more space, wait for the machine

 

nn%

memory currently available.

to send any documents in memory. Also

 

 

 

print, send, or delete any documents stored

 

 

 

in memory.

 

 

 

 

 

CANNOT PRINT RX

The machine temporarily received the fax in

This error message appears with another

 

DATA

memory because an error of some kind has

message. When the error is resolved, the

 

 

occurred in the machine.

received data will be printed out. For how

 

 

This error message appears with one of the

to solve the problem, see the action for the

 

 

messages below.

messages displayed with it.

 

 

– <CLOSE COVER/TONER COVER>

 

 

 

– <LOAD CORRECT PAPER>

 

 

 

– <REMOVE MP PAPER>

 

 

 

– <CHANGE REG’D SIZE/ → PAPER

 

 

 

SETTINGS>

 

 

 

– <OUT OF TONER/CHANGE TONER>

 

 

 

– <SET PAPER AGAIN/SET TONER AGAIN>

 

 

 

– <PAPER JAM>

 

 

 

– <PAPER JAM/OPEN REAR COVER>

 

 

 

– <LOAD PAPER>

 

 

 

 

 

 

CHANGE REG’D SIZE

The paper size is not appropriate for your

– To print reports or received data, set the

Troubleshooting

→ PAPER SETTINGS

print jobs.

<CASSETTE> paper size to <LTR>, <LGL>,

 

 

<A4>, <B5>, <OFICIO>, <BRAZIL- OFICIO>,

 

 

 

 

 

 

<MEXICO-OFICIO>, <GOVERNMENT-

 

 

 

LETTER>, <GOVERNMENT-LEGAL>, or

 

 

 

<FOOLSCAP>. For details, see “Setting

 

 

 

Paper Size and Type,” on p. 2-12.

 

 

 

– To print received data on both sides of

 

 

 

paper, set the <CASSETTE> paper size to

 

 

 

<LTR> or <A4>. For details, see “Setting

 

 

 

Paper Size and Type,” on p. 2-12.

 

 

 

– For 2-sided copying, set the paper size to

 

 

 

<LTR> or <A4>. For details, see “Setting

 

 

 

Paper Size and Type,” on p. 2-12.

 

 

 

 

 

CHECK DOCUMENT

A document jam may have occurred in the

Remove the jammed document.

 

 

ADF.

 

 

 

 

 

 

CLOSE COVER

The toner cover is not closed completely.

Check the toner cover, and make sure that it

 

TONER COVER

 

is completely closed.

 

 

 

 

 

HANG UP PHONE

The external telephone is off the hook.

Hang up the external telephone.

 

 

 

 

 

LIFT PANEL TO OPEN

Appears alternately with other messages.

Varies by the message that appears. For

 

OPEN TONER COVER

 

details, see the explanation for the message

 

 

 

(i.e., <SET PAPER AGAIN/SET TONER AGAIN>).

 

 

 

 

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