Error Messages

 

Message

Description

Action

 

PAPER JAM

Paper jams have occurred in the machine.

Clear the paper jam (See “Clearing Jams,”

 

 

<LIFT PANEL TO OPEN/OPEN TONER COVER>

on p. 11-2) and reload paper in the paper

 

 

appears alternately.

cassette or multi-purpose tray. The cover

 

 

 

must be opened and closed to resume the

 

 

 

current job.

 

 

 

 

 

PAPER JAM

Paper jams have occurred in the machine.

Clear the paper jam (See “Clearing Jams,”

 

OPEN REAR COVER

<LIFT PANEL TO OPEN/OPEN TONER COVER>

on p. 11-2) and reload paper in the paper

 

 

appears alternately.

cassette or multi-purpose tray. The cover

 

 

 

must be opened and closed to resume the

 

 

 

current job.

 

 

 

 

 

PLEASE WAIT

This message appears when turning on the

Wait until the message disappears.

 

 

main power switch, or when the machine is

 

 

 

not ready for printing.

 

 

 

 

 

 

REMOVE MP PAPER

Paper is loaded in the multi-purpose tray.

Remove the paper from the multi-purpose

 

 

 

tray. The machine will not print faxes, reports,

 

 

 

or lists when paper is loaded in the multi-

 

 

 

purpose tray. They will be stored in memory.

 

 

 

 

 

SET PAPER AGAIN

Paper is not loaded properly, or the toner

Load paper properly. (For instructions on how

 

SET TONER AGAIN

cartridge is not set.

to load paper in the paper cassette or multi-

 

 

 

purpose tray, see “Loading Paper,” on p. 2-8.)

 

 

 

Set the toner cartridge in the machine (see

 

 

 

“Set Up the Machine,” in the Starter Guide or

 

 

 

“Set Up the Machine,” in the e-Manual).

 

 

 

 

 

SYSTEM ERROR

A system error has occurred. <XXX> will be

Turn OFF the main power switch, wait for

 

EXXX

a three-digit code that indicates a particular

more than 5 seconds, then turn it ON again.

Troubleshooting

 

type of error.

If the message persists, turn OFF the main

 

 

power switch, disconnect the power cord,

 

 

 

 

 

 

and contact Canon Customer Care Center.

 

 

 

 

 

WRONG PASSWORD

The memory lock reception password or

Enter the correct password. For details, see

 

 

system password you entered is incorrect.

“Receiving Documents in Memory without

 

 

 

Printing Out (Memory Lock Reception),” on

 

 

 

p. 5-41 or “Security,” in the e-Manual.

 

 

 

 

11-12