Problem:

Scanning quality is poor

 

 

 

Solution 1: Resolution is too low. Raise it and rescan.

Solution 2: Original is floating off the document glass (platen). Place the original correctly on the document glass.

Solution 3: Document glass or underside of the document cover is dirty. Clean them.

 

 

 

Problem:

Smudges are appearing on glossy color photo scans

 

 

 

Solution: Photos are adhering to the document glass are causing the light to refract, creating the striped patterns. Shift the photo to a different position on the document glass or clean the document glass before rescanning.

Problem:

Coloring of the preview image and the printed image is

 

 

different

 

 

 

Solution 1: Insufficient printer toner (ink). Replenish or replace the toner. (printer manual)

Solution 2: Color balance or gamma value setting in the printer driver doesn’t match the printer. Manually adjust the settings in the printer driver. (printer manual)

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Canon 4.1 manual Problem Scanning quality is poor