Chapter

Understanding the Phone Startup Process

Understanding the Phone Startup Process

When connecting to the VoIP network, the Cisco Unified IP Phone 6921, 6941, and 6961 go through a standard startup process that is described in Table 2-3. Depending on your specific network setup, not all of these steps may occur on your Cisco Unified IP Phone.

Table 2-3

Cisco Unified IP Phone Startup Process

 

 

 

 

Task

Purpose

Related Topics

 

 

 

1.

Obtaining Power from the Switch

Adding Phones to the Cisco Unified CM Database,

 

If a phone is not using external power, the switch

page 2-8.

 

 

 

provides in-line power through the Ethernet cable

Resolving Startup Problems, page 9-1.

 

attached to the phone.

 

 

 

 

2.

Loading the Stored Phone Image

Resolving Startup Problems, page 9-1.

 

The Cisco Unified IP Phone has non-volatile Flash

 

 

memory in which it stores firmware images and

 

 

user-defined preferences. At startup, the phone runs a

 

 

bootstrap loader that loads a phone image stored in

 

 

Flash memory. Using this image, the phone initializes

 

 

its software and hardware.

 

 

 

 

3.

Configuring VLAN

Network Setup Menu, page 4-4.

 

If the Cisco Unified IP Phone is connected to a

Resolving Startup Problems, page 9-1.

 

Cisco Catalyst switch, the switch next informs the

 

 

phone of the voice VLAN defined on the switch. The

 

 

phone needs to know its VLAN membership before it

 

 

can proceed with the Dynamic Host Configuration

 

 

Protocol (DHCP) request for an IP address.

 

 

 

 

4.

Obtaining an IP Address

Network Setup Menu, page 4-4.

 

If the Cisco Unified IP Phone is using DHCP to obtain

Resolving Startup Problems, page 9-1.

 

an IP address, the phone queries the DHCP server to

 

 

obtain one. If you are not using DHCP in your

 

 

network, you must assign static IP addresses to each

 

 

phone locally.

 

 

 

 

5.

Accessing a TFTP Server

Network Setup Menu, page 4-4.

 

In addition to assigning an IP address, the DHCP

Resolving Startup Problems, page 9-1.

 

server directs the Cisco Unified IP Phone to a TFTP

 

 

Server. If the phone has a statically defined IP address,

 

 

you must configure the TFTP server locally on the

 

 

phone; the phone then contacts the TFTP server

 

 

directly.

 

 

Note You can also assign an alternative TFTP server

 

 

to use instead of the one assigned by DHCP.

 

 

 

 

6.

Requesting the CTL file

Refer to the Cisco Unified Communications Manager

 

The TFTP server stores the certificate trust list (CTL)

Security Guide, “Configuring the Cisco CTL Client”

 

file. The CTL file contains the certificates necessary

chapter.

 

 

 

for establishing a secure connection between the

 

 

phone and Cisco Unified CM.

 

 

 

 

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

 

OL-23769-01

2-7

 

 

 

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Cisco Systems 6921 manual Understanding the Phone Startup Process, Purpose Related Topics, Resolving Startup Problems