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Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)
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Chapter
Telephony Features Available for the Cisco Unified IP Phone
Join and Direct Transfer Policy
Some JTAPI/TAPI applications are not compatible with the Join and Direct Transfer feature
implementation on the Cisco Unified IP Phone 6921, 6941, 6945, and 6961. In order for these
applications to control and monitor these phones, you must configure the Join and Direct Transfer Policy
to disable join and direct transfer on the same line or possibly across lines. You can configure the Join
and Direct Transfer Policy for the following:
Time-of-Day Routing Restricts access to specified telephony features by
time period. For more information refer to:
• Cisco Unified Communications Manager
Administration Guide, Time Period
Configuration.
• Cisco Unified Communications Manager
System Guide, Time-of-Day Routing.
Time Zone Update Updates the Cisco Unified IP Phone with time zone
changes. For more information, see the Cisco Unified
Communications Manager Administration
Guide, Date/Time Group Configuration.
Transfer Allows users to redirect connected calls from their
phones to another number. Some JTAPI/TAPI applications are not
compatible with the Join and Direct Transfer
feature implementation on the Cisco Unified
IP Phone 6921, 6941, 6945, and 6961 and you
may need to configure the Join and Direct
Transfer Policy to disable join and direct
transfer on the same line or possibly across
lines. For more information, see the “Join and
Direct Transfer Policy” section on page 5-15.
Transfer - Direct
Transfer Transfer—The first invocation of Transfer will
always initiate a new call by using the same
directory number, after putting the active call on
hold.
Direct Transfer—This transfer joins two
established calls (call is in hold or in connected
state) into one call and drops the feature initiator
from the call. Direct Transfer does not initiate a
consultation call and does not put the active call on
hold.
Some JTAPI/TAPI applications are not
compatible with the Join and Direct Transfer
feature implementation on the Cisco Unified
IP Phone 6921, 6941, 6945, and 6961 and you
may need to configure the Join and Direct
Transfer Policy to disable join and direct
transfer on the same line or possibly across
lines. For more information, see the “Join and
Direct Transfer Policy” section on page 5-15.
For more information, see the Cisco Unified
Communications Manager System Guide,
Understanding Directory Numbers.
Voice messaging
system Enables callers to leave messages if calls are
unanswered. For more information, see the following:
• Cisco Unified Communications Manager
Administration Guide, Cisco Voice-Mail
Port Configuration.
• Cisco Unified Communications Manager
System Guide, Voice Mail Connectivity to
Cisco Unified Communications Manager.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference