Cisco Systems 6921 manual Join and Direct Transfer Policy, Administration Guide, Time Period

Chapter

Telephony Features Available for the Cisco Unified IP Phone

Table 5-1	Telephony Features for the Cisco Unified IP Phone (continued)
Feature		Description	Configuration Reference
Time-of-Day Routing		Restricts access to specified telephony features by	For more information refer to:
		time period.	• Cisco Unified Communications Manager
			Administration Guide, Time Period
			Configuration.
			• Cisco Unified Communications Manager
			System Guide, Time-of-Day Routing.
Time Zone Update		Updates the Cisco Unified IP Phone with time zone	For more information, see the Cisco Unified
		changes.	Communications Manager Administration
			Guide, Date/Time Group Configuration.
Transfer		Allows users to redirect connected calls from their	Some JTAPI/TAPI applications are not
		phones to another number.	compatible with the Join and Direct Transfer
			feature implementation on the Cisco Unified
			IP Phone 6921, 6941, 6945, and 6961 and you
			may need to configure the Join and Direct
			Transfer Policy to disable join and direct
			transfer on the same line or possibly across
			lines. For more information, see the “Join and
			Direct Transfer Policy” section on page 5-15.
Transfer - Direct		Transfer—The first invocation of Transfer will	Some JTAPI/TAPI applications are not
Transfer		always initiate a new call by using the same	compatible with the Join and Direct Transfer
		directory number, after putting the active call on	feature implementation on the Cisco Unified
		hold.	IP Phone 6921, 6941, 6945, and 6961 and you
		Direct Transfer—This transfer joins two	may need to configure the Join and Direct
			Transfer Policy to disable join and direct
		established calls (call is in hold or in connected
			transfer on the same line or possibly across
		state) into one call and drops the feature initiator
			lines. For more information, see the “Join and
		from the call. Direct Transfer does not initiate a
			Direct Transfer Policy” section on page 5-15.
		consultation call and does not put the active call on
		hold.	For more information, see the Cisco Unified
			Communications Manager System Guide,
			Understanding Directory Numbers.
Voice messaging		Enables callers to leave messages if calls are	For more information, see the following:
system		unanswered.	• Cisco Unified Communications Manager
			Administration Guide, Cisco Voice-Mail
			Port Configuration.
			• Cisco Unified Communications Manager
			System Guide, Voice Mail Connectivity to
			Cisco Unified Communications Manager.

Join and Direct Transfer Policy

Some JTAPI/TAPI applications are not compatible with the Join and Direct Transfer feature implementation on the Cisco Unified IP Phone 6921, 6941, 6945, and 6961. In order for these applications to control and monitor these phones, you must configure the Join and Direct Transfer Policy to disable join and direct transfer on the same line or possibly across lines. You can configure the Join and Direct Transfer Policy for the following:

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

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