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Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)
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Chapter
Setting Up Services
Setting Up Services
You can give users access to Cisco Unified IP Phone Services on the Cisco Unified IP Phone 6921,
6941, and 6961. You can also assign a button or a softkey to different phone services. These services
comprise XML applications that enable the display of interactive content with text and graphics on the
phone. Examples of services include local movie times, stock quotes, and weather reports.
Before a user can access any service,
• You must use Cisco Unified Communications Manager Administration to configure available
services.
• The user must subscribe to services using the Cisco Unified CM User Options application. This
web-based application provides a graphical user interface (GUI) for limited, end-user configuration
of IP Phone applications.
Before you set up services, gather the URLs for the sites you want to set up and verify that users can
access those sites from your corporate IP telephony network.
To set up these services, choose Device > Device Settings > Phone Services from Cisco Unified
Communications Manager Administration. For more information, see the Cisco
Unified Communications Manager Administration Guide, Cisco Unified IP Phone Services
Configuration, and the Cisco Unified Communications Manager System Guide, Cisco Unified IP Phone
Services.
After you configure these services, verify that your users have access to the Cisco Unified
Communications Manager User Options web-based application, from which they can select and
subscribe to configured services. See the “How Users Subscribe to Services and Configure Phone
Features” section on page A-2 for a summary of the information that you must provide to end users.
Note To configure Cisco Extension Mobility services for users, go to the Cisco Extension Mobility chapter in
the Cisco Unified Communications Manager Features and Services Guide.
Transfer Direct Transfer (DirTrfr) No Transfer is a dedicated button.
Configure transfer (Direct Transfer
policy) in the Product Specific
Configuration Layout section in Phone
Configuration.
Video Mode Command Video Mode Command
(VidMode) No —
Table 5-2 Configurable Softkeys (continued)
Feature
Configurable Softkeys in the
Softkey Template
Configuration
Supported as a
softkey on Cisco
Unified IP Phone
6921, 6941, 6945, and
6961 Notes