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Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)
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Chapter
Configuring Softkey Templates
Step 3 Select the phone model.
Step 4 Click Copy, enter a name for the new template, and then click Save.
The Phone Button Template Configuration window opens.
Step 5 Identify the button you would like to assign, and select Service URL from the Features drop-down list
box associated with the line.
Step 6 Click Save to create a new phone button template using the service URL.
Step 7 Choose Device > Phone and open the Phone Configuration window for the phone.
Step 8 Select the new phone button template from the Phone Button Template drop-down list box.
Step 9 Click Save to store the change and then click Reset to implement the change.
The phone user can now access the User Options pages and associate the service with a button on the
phone.
For additional information on IP phone services, see the Cisco Unified Communications Manager
Administration Guide, Cisco Unified IP Phone Services Configuration. For additional information on
configuring line buttons, go to the chapter in the Cisco Unified Communications Manager
Administration Guide, Cisco Unified IP Phone Configuration.
Configuring Softkey TemplatesUsing Cisco Unified CM Administration, you can associate up to 18 softkeys with applications that are
supported by the Cisco Unified IP Phone 6921, 6941, and 6961. Cisco Unified CM support the Standard
User and Standard Feature softkey template.
An application that supports softkeys can have one or more standard softkey templates associated with
it. You can modify a standard softkey template by making a copy of it, giving it a new name, and making
updates to that copied softkey template. You can also modify a nonstandard softkey template.
To configure softkey templates, select Device > Device Settings > Softkey Template from
Cisco Unified CM Administration. To assign a softkey template to a phone, use the Softkey Template
field in the Cisco Unified CM Administration Phone Configuration page. Refer to the in the Cisco
Unified Communications Manager Administration Guide, Softkey Template Configuration and the
Cisco Unified Communications Manager System Guide, Softkey Template.
The Cisco Unified IP Phones 6921, 6941, 6945, and 6961 do not support all the softkeys that are
configurable in Softkey Template Configuration on Cisco Unified CM Administration. Table 5-2 lists
the features, softkeys that can be configured on a softkey template, and note whether it is supported on
the Cisco Unified IP Phones 6921, 6941, 6945, and 6961.
Note Cisco Unified Communications Manager allows you to configure any softkey in a softkey template, but
unsupported softkeys do not display on the phone.