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Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)
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Chapter
Telephony Features Available for the Cisco Unified IP Phone
Fast Dial Service Allows a user to enter a Fast Dial code to place a
call. Fast Dial codes can be assigned to phone
numbers or Personal Address Book entries. (See
“Services” in this table.)
For more information, see Modifying a Phone
Button Template for Personal Address Book or
Speed Dials, page 5-18.
Forced authorization
codes (FAC)
(SCCP phones only
Controls the types of calls that certain users can
place. For more information, see the Cisco
Unified Communications Manager Features
and Services Guide, Client Matter Codes and
Forced Authorization Codes.
Group call pickup Allows a user to answer a call that is ringing on a
directory number in another group. For more information, see the Cisco Unified
Communications Manager Features and
Services Guide, Call Pickup.
Hold Reversion Limits the amount of time that a call can be on hold
before reverting back to the phone that put the call
on hold and alerting the user.
Reverting calls are distinguished from incoming
calls by a single ring (or beep, depending on the
new call indicator setting for the line). This
notification repeats at intervals if not resumed.
A call that triggers Hold Reversion also displays an
animated icon in the call bubble.
You can configure call focus priority to favor
incoming or reverting calls.
For more information about configuring this
feature, see the Cisco Unified Communications
Manager Features and Services Guide, Hold
Reversion.
Hold Status Enables phones with a shared line to distinguish
between the local and remote lines that placed a
call on hold.
No configuration is required.
Hold/Resume Allows the user to move a connected call from an
active state to a held state.
• Requires no configuration, unless you
want to use music on hold. See
“Music-on-Hold” in this table for
information.
• See “Hold Reversion” in this table.
Hunt Group Provides load sharing for calls to a main directory
number. A hunt group contains a series of directory
numbers that can answer the incoming calls. When
the first directory number in the hunt group is busy,
the system hunts in a predetermined sequence for
the next available directory number in the group
and directs the call to that phone.
For more information, see the following:
• Cisco Communications Manager
Administration Guide, Hunt Group
Configuration.
• Cisco Unified Communications Manager
System Guide, Understanding Route
Plans.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference