5-12
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)
OL-23769-01
Chapter
Telephony Features Available for the Cisco Unified IP Phone
Onhook Dialing Allows a user to dial a number without going off
hook. The user can then either pick up the handset
or press the Dial softkey.
For more information, refer to the Cisco
Unified IP Phone 6921, 6941, 6945, and 6961
User Guide, “Basic Call Handling.”
Other group pickup Allows a user to answer a call ringing on a phone
in another group that is associated with the user's
group.
For more information, see the Cisco Unified
Communications Manager Features and
Services Guide, Call Pickup.
Plus Dialing Allows the user to dial E.164 numbers prefixed
with a “+” sign.
To dial the + sign, the user needs to press and hold
the “*” key for at least 1 second. This applies to
dialing the first digit for an on-hook (including edit
mode) or off-hook call.
Privacy Prevents users who share a line from adding
themselves to a call and from viewing information
on their phone display about the call of the other
user.
For more information, see the following:
• Cisco Unified Communications Manager
Administration Guide, Cisco Unified IP
Phone Configuration.
• Cisco Unified Communications Manager
System Guide, Cisco Unified IP Phone.
• Cisco Unified Communications Manager
Features and Services Guide Barge and
Privacy.
Private Line
Automated Ringdown
(PLAR)
The Cisco Unified Communications Manager
administrator can configure a phone number that
the Cisco Unified IP Phone dials as soon as the
handset goes off hook. This can be useful for
phones that are designated for calling emergency
or “hotline” numbers.
For more information, see the Cisco Unified
Communications Manager Administration
Guide, Directory Number Configuration.
Programmable Feature
Buttons The administrator can assign features, such as New
Call, Call Back, and Forward All, etc. to line
buttons.
For more information, refer to:
• Cisco Unified Communications Manager
System Guide, Cisco Unified IP Phone.
• Cisco Unified Communications Manager
Administration Guide, Phone Button
Template Configuration.
Quality Reporting Tool
(QRT) Allows users to submit information about problem
phone calls by pressing a button. QRT can be
configured for either of two user modes, depending
upon the amount of user interaction desired with
QRT.
For more information refer to:
• Cisco Unified Communications Manager
System Guide, Cisco Unified IP Phone.
• Cisco Unified Communications Manager
Features and Services Guide, Quality
Report Tool.
Redial Allows users to call the most recently dialed phone
number by pressing a button or the Redial softkey. Requires no configuration.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference