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Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)
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APPENDIX
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Supporting International Users

Translated and localized versions of the Cisco Unified IP Phones are available in several languages. If
you are supporting Cisco Unified IP Phones in a non–English environment, refer to the following
sections to ensure that the phones are set up properly for your users:
Installing the Cisco Unified CM Locale Installer, page B-1
Support for International Call Logging, page B-1
For information on changing the language that is displayed on the User Options web page or the phone,
refer to Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for Cisco Unified
Communications Manager 8.5.

Installing the Cisco Unified CM Locale Installer

If you are using Cisco Unified IP phones in a locale other than English (United States), you must install
the locale-specific version of the Cisco Unified CM Locale Installer on every Cisco Unified CM server
in the cluster. Installing the locale installer ensures that you have the latest translated text, user and
network locales, and country-specific phone tones available for the Cisco Unified IP Phones. You can
find locale-specific versions of the Cisco Unified CM Locale Installer at
http://www.cisco.com/kobayashi/sw-center/telephony/callmgr/locale-installer.shtml.
For more information, refer to theLocale Installation” section in the “Software Upgrades” chapter in
the Cisco Unified Communications Operating System Administration Guide.
Note All languages may not be immediately available, so continue to check the website for updates.

Support for International Call Logging

If your phone system is configured for international call logging, the call logs, redial, or call directory
entries may display a “+” symbol to represent the international escape code for your location. Depending
on the configuration for your phone system, the “+” may be replaced with the correct international
dialing code, or you may need to edit the number before dialing to manually replace the “+” with the
international escape code for your location. In addition, while the call log or directory entry may display
the full international number for the received call, the phone display may show the shortened local
version of the number, without international or country codes.