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Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)
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Chapter
Telephony Features Available for the Cisco Unified IP Phone
Services URL button Allows users to access services from a
programmable button rather than by using the
Services menu on a phone.
For more information, see the following:
• Cisco Unified Communications Manager
Administration Guide, Cisco Unified IP
Phone Configuration.
• Cisco Unified Communications Manager
System Guide, Cisco Unified IP Phone
Services.
Services Allows you to use the Cisco Unified IP Phone
Services Configuration menu in Cisco
Unified Communications Manager Administration
to define and maintain the list of phone services to
which users can subscribe.
For more information refer to:
• Cisco Unified Communications Manager
Administration Guide, Cisco Unified IP
Phone Configuration.
• Cisco Unified Communications Manager
System Guide, Cisco Unified IP Phone
Services.
Shared line Allows a user to have multiple phones that share
the same phone number or allows a user to share a
phone number with a coworker.
For more information, see the Cisco Unified
Communications Manager System Guide,
Understanding Directory Numbers.
Monitoring and
Recording Allows a supervisor to silently monitor an active
call. The supervisor cannot be heard by either party
on the call. The user might hear a monitoring
audible alert tone during a call when it is being
monitored.
When a call is secured, the security status of the
call is displayed as a lock icon on Cisco Unified IP
Phones. The connected parties might also hear an
audible alert tone that indicates the call is secured
and is being monitored.
Note When an active call is being monitored or
recorded, you can receive or place
intercom calls; however, if you place an
intercom call, the active call will be put on
hold, which causes the recording session to
terminate and the monitoring session to
suspend. To resume the monitoring
session, the party whose call is being
monitored must resume the call.
For more information, see the Cisco Unified
Communications Manager Features and
Services Guide, Monitoring and Recording.
Speed-dialing Dials a specified number that has been previously
stored. For more information, see the following:
• Cisco Unified Communications Manager
Administration Guide, Cisco Unified IP
Phone Configuration.
• Cisco Unified Communications Manager
System Guide, Cisco Unified IP Phone.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference