Solving Problems 37
Drive Problems

CD drive problems

HINT: High-speed CD
drive vibration is normal
and may cause noise. This
does not indicate a defect
in the drive or the CD.

Problems writing to a CD-RW drive

HINT: If you disable
standby mode to write to a
CD-RW drive, remember
to reenable standby mode
when you finish writing to
the CD.
ADJUST THE WINDOWS VOLUME CONTROL —Click the speaker icon in
the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging
itup.
• Ensure that the sound is not muted by clicking any boxes that are checked.
TEST THE DRIVE WITH ANOTHER CD — Insert another CD to eliminate
the possibility that the original CD is defective.
CHECK THE SPEAKERS AND SUBWOOFER —See "Sound and Speaker
Problems" on page53.
ENSURE THAT WINDOWS RECOGNIZES THE DRIVE —Click the Start
button and click My Computer. If the CD drive is not listed, perform a full scan
with your antivirus software to check for and remove viruses. Viruses can
sometimes prevent Windows from recognizing the drive.
CLEAN THE DISC —See the Tell Me H ow help file for instructions on
cleaning your CDs. To access help files, see page36.
CHECK FOR INTERRUPT REQUEST CONFLICTS —See page64.
TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A
CD-RW DISC —For information on power conservation modes, see the Tell
Me How help file or search for the keyword standby in Windows Help. To access
help files, see page36.
CLOSE OTHER PROGRAMS —The CD-RW drive must receive a steady
stream of data when writing. If the stream is interrupted, an error occurs. Try
closing all programs before writing to the CD-RW.