Contacting Dell

When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

See the Service and Support Guide supplied with your computer for a description of the hardware and software support provided by Dell.

HINT: Toll-free numbers are for use within the country for which they are listed.

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Japan (Kawasaki)

Website: support.jp.dell.com

 

International Access Code: 001

Technical Support (servers)

toll-free: 0120-1984-98

Country Code: 81

Technical Support outside of Japan (servers)

81-44-556-4162

City Code: 44

Technical Support (Dimension™ and Inspiron™)

toll-free: 0120-1982-26

 

Technical Support outside of Japan (Dimension and

81-44-520-1435

 

Inspiron)

 

 

Technical Support (Dell Precision™, OptiPlex™,

toll-free: 0120-1984-33

 

and Latitude™)

 

 

Technical Support outside of Japan (Dell Precision,

81-44-556-3894

 

OptiPlex, and Latitude)

 

 

24-Hour Automated Order Service

044 556-3801

 

Customer Care

044 556-4240

 

Business Sales Division (up to 400 employees)

044 556-1465

 

Preferred Accounts Division Sales (over 400

044 556-3433

 

employees)

 

 

Large Corporate Accounts Sales (over 3500

044 556-3430

 

employees)

 

 

Public Sales (government agencies, educational

044 556-1469

 

institutions, and medical institutions)

 

 

Global Segment Japan

044 556-3469

 

Individual User

044 556-1760

 

Faxbox Service

044 556-3490

 

Switchboard

044 556-4300

 

 

 

Appendix

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Image 95
Dell 2300C manual Contacting Dell, Japan Kawasaki Website support.jp.dell.com