Advanced Troubleshooting 63
Creating a Restore Point
1Click the Start button and click Help and Support.
2Click System Restore.
3Follow the instructions on the screen.
Restoring the Computer to an Earlier Operating State
If problems occur after installing a device driver, first try using Device
Driver Ro llback (s ee page 13) to resolv e the problem. If that is unsuccessful,
then use System Restore.
NOTICE: Before you restore the computer to an earlier operating state, save
and close all open files and close all open programs. Do not alter, open, or
delete any files or programs until the system restoration is complete.
1Click the Start button, point to All Programs—> Accessories—>
System Tools, and then click System Restore.
2Ensure that Restore my computer to an earlier time is selected and
click Next.
3Click a calendar date to which you want to restore your computer.
The Select a Restore Point screen provides a calendar that allows you
to see and select restore points. All calendar dates with available
restore points appear in bold.
4Select a restore point and click Next.
If a calendar date has only one restore point, then that restore point is
automatically selected. If two or more restore points are available, click
the restore point that you prefer.
5Click Next.
The Restoration Comp lete screen appears after System Restore
finishes collecting data and then the computer restarts.
6After the computer restarts, click OK.
To change the restore point, you can either repeat the steps using a
different restore po int, or you can undo the restoration.