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HINT: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.

DVD drive problems

TE S T T H E D R I V E W I T H A N O T H E R DVD — Insert another DVD to eliminate the possibility that the original DVD is defective.

EN S U R E T H A T WI N D O W S R E C O G N I Z E S T H E D R I V E Double-clickMy Computer on the desktop. If the DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

CL E A N T H E D I S C See the Tell Me How help file for instructions on cleaning your DVDs. To access help files, see page 36.

CH E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S See page 64.

Hard drive problems

R U N CH E C K DI S K

1 Double-click My Computer on the desktop.

2 Right-click the drive letter (local disk) that you want to scan for errors, and then click Properties.

3 Click the Tools tab.

4 Under Error-checking, click Check Now. 5 Click Start.

CH E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S See page 64.

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Solving Problems

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Dell 2300C manual DVD drive problems, Hard drive problems