Diagnostic Code

Definition

Corrective Action

G

Y

Y

Y

No memory

 

 

 

 

modules are

 

 

 

 

detected.

A

B

C

D

 

Reinstall all memory modules (see page 82) and restart the computer.

To eliminate the possibility of a faulty memory connector, remove all memory modules, install one memory module (see page 82), and then restart the computer. If the computer starts normally, move the memory module to a different connector and restart the computer. Continue until you have identified a faulty connector or reinstalled all modules without error.

If the problem persists, contact Dell (see page 95).

Y G Y Y

A PCI bus failure

1 Determine if a conflict exists by

 

has occurred.

removing a card and then restarting the

 

 

computer.

2 If the problem persists, reinstall the card

A B C Dthat you removed, remove a different card (see page 80), and then restart the computer.

3 Repeat this process for each card. If the

 

 

 

 

 

computer starts normally, troubleshoot

 

 

 

 

 

the last card removed from the

 

 

 

 

 

computer for resource conflicts (see

 

 

 

 

 

"Resolving Software and Hardware

 

 

 

 

 

Incompatibilities" on page 64).

 

 

 

 

 

4 If the problem persists, contact Dell

 

 

 

 

 

(see page 95).

 

 

 

 

 

 

G

G

G

Y

Other failure has

• Ensure that the cables are properly

 

 

 

 

occurred.

connected from the hard drive, CD

 

 

 

 

 

drive, and DVD drive to the system

A

B

C

D

 

board (see page 77).

 

• If the problem persists, contact Dell

 

 

 

 

 

 

 

 

 

 

(see page 95).

 

 

 

 

 

 

Advanced Troubleshooting

59

Page 59
Image 59
Dell 2300C manual Y Y