46 Solving Problems
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Mouse Problems
CHECK THE KEYBOARD CABLE
Shut down the computer (see page31), reconnect the keyboard cable as
shown on the setup diagram for your computer, and then restart the computer.
Ensure that the keyboard cable is firmly connected to the computer.
Check the cable connector for bent or broken pins and for damaged or frayed
cables. Straighten bent pins.
Remove keyboard extension cables and connect the keyboard directly to the
computer.
TEST THE KEYBOARD Connect a keyboard that works properly to the
computer, and try using the keyboard. If the new keyboard works, the original
keyboard is faulty.
CHECK FOR INTERRUPT REQUEST CONFLICTS See page64.
RESTART THE COMPUTER
1Simultaneously press <Ctrl><Esc> to display the Start menu.
2Type u, press the key board arrow keys to highlig ht Shut down or Turn Off, and
then press <Enter>.
3After the computer turns off, press the power button to restart the computer.
IF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE
COMPUTER, RECONNECT THE MOUSE CABLE
1Simultaneously press <Ctrl><Esc> to display the Start menu.
2Type u, press the key board arrow keys to highlig ht Shut down or Turn Off, and
then press <Enter>.
3After the computer turns off, reconnect the mouse cable as shown on the
setup diagram for your computer.
4Start the computer.