General Problems, Program stops responding | Dell 2300C specification

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HINT: Software usually includes installation instructions in its documentation or on

a CD.

General Problems

A program stops responding

EN D T H E P R O G R A M

1 Press <Ctrl><Shift><Esc> simultaneously.

2Click Applications.

3Click the program that is no longer responding.

4Click End Task.

TU R N T H E C O M P U T E R O F F — If your computer locks up and you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then press the power button again to turn on the computer. You might lose data if you are unable to perform an operating system shutdown.

A program crashes repeatedly

CH E C K T H E S O F T W A R E D O C U M E N T A T I O N — Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed and configured the program. If necessary, uninstall and then reinstall the program.

A program is designed for an earlier Windows operating system

R U N T H E PR O G R A M CO M P A T I B I L I T Y WI Z A R D

Windows XP provides a Program Compatibility Wizard that configures a program so it runs in an environment similar to non-Windows XP operating system environments.

1 Click the Start button, point to All Programs→ Accessories, and then click Program Compatibility Wizard.

2 In the welcome screen, click Next.

3 Follow the instructions on the screen.

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Solving Problems

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Dell 2300C manual General Problems, Program stops responding, Program crashes repeatedly

Contents

Dell Dimension 2300C Hints, Notices, and Cautions Abbreviations and Acronyms Contents Solving Problems Mail, Modem, and Internet Problems If the screen is difficult to read Diagnostic LightsUsing System Restore Front and Back View of the Computer Appendix General W . d e l l . c o m s u p p o r t . d e l l . c o m When Using Your Computer When Working Inside Your Computer Protecting Against Electrostatic Discharge Ergonomic Computing Habits Battery Disposal Finding Information for Your Computer What Are You Looking For? Find it Here P r e s s S e r v i c e code a n d P r o d u c t Ke y T u p D i a g r a m Finding Information for Your Computer Setting Up and Using Your Computer Connecting the AC Adapter Attaching and Removing the Computer Stand Setting Up and Using Your Computer Setting Up a Printer Connecting a Parallel PrinterPrinter Cable Connecting a USB Printer Connecting an Ieee 1394 Device Optional Ieee 1394 connector Ieee 1394 cable Transferring Information to a New Computer Setting Up a Home and Office Network Connecting to a Network AdapterNetwork Setup Wizard Connecting to the Internet Setting Up Your Internet Connection Click Set up or change your Internet connection Copying CDs Using Easy CD Creator Basic Using Blank CD-R Discs or Blank CD-RW Discs Helpful Tips How to Copy a CD Support.roxio.com Turning Off the Computer Click Turn off Setting Up and Using Your Computer Solving Problems Finding Solutions See Solving Problems Battery Problems Finding Help Information Drive Problems CD drive problemsProblems writing to a CD-RW drive DVD drive problems Hard drive problems Mail, Modem, and Internet Problems Click Phone and Modem Options Click the Start button, and then click Control Panel Error Messages Click the Change or Remove Program icon Program crashes repeatedly General ProblemsProgram stops responding Program is designed for an earlier Windows operating system Other software problems Solid blue screen appears Other technical problems General hardware problems Ieee 1394 Problems Keyboard Problems Mouse Problems CH E C K T H E M O U S E C a B L E Network Problems Lightlight PC Card Problems Power Problems Solving Problems Printer Problems Scanner Problems Click Control Panel Click Printers and Other Hardware Sound and Speaker Problems Video and Monitor Problems If the screen is blank If the screen is difficult to read Solving Problems Advanced Troubleshooting Diagnostic Lights Diagnostic Code Definition Corrective Action Y Y What Is a Driver? DriversIdentifying Drivers Reinstalling Drivers Using Windows XP Device Driver Rollback Using System Restore Using the Dell Dimension ResourceCD Creating a Restore Point Restoring the Computer to an Earlier Operating State Undoing the Last System Restore Resolving Software and Hardware Incompatibilities Reinstalling Microsoft Windows XP Before You ReinstallReinstalling Windows XP Preparing to Boot From the Operating System CD Completing the GUI Setup Completing the Operating System Setup Adding Parts Front and Back View of the Computer Front View Computer to unexpectedly restart Back View Reattaching the Front Door Opening the Computer Cover Cable security tab Release buttons One on each side Back of computer Looking Inside Your Computer CD or DVD drive Hard drive System boardCard slots System Board Installing a PC Card Adding PC Cards OptionalPC Card Types Removing a PC Card Press the eject button, and gently remove the card Adding Other Cards Adding Parts Adding Memory To microprocessor Closing the Computer Cover P e n d i System Information SpecificationsMicroprocessor Expansion Bus Ports and Connectors MemoryDrives Power AudioControls and Lights Physical Environmental Standard Settings Viewing Settings System Setup Program Screens Clearing Forgotten Passwords Replacing the Battery Battery Dell Technical Support Policy Contacting Dell Japan Kawasaki Website support.jp.dell.com Regulatory Information D ex Index Index 100