Troubleshooting

Faxing problems ___________________________

Sending problems

oYou cannot send a document.

The BJ cartridge may not be installed properly.

•Make sure the BJ cartridge is installed properly. Do not remove a used BJ cartridge except to replace it with a new one.

The fax may have overheated.

• Unplug the fax and let it cool for several minutes. Then plug it back in and try sending again.

The fax may not be set for the type of telephone line in use (pulse/tone).

• Make sure the fax is set for the correct telephone line type (see p. 1-12).

The document may not have been loaded correctly into the document tray.

•Remove the document, stack it if necessary, and load it into the document tray correctly (see p. 3-2).

•Make sure the printer cover is closed.

The one-touch speed dialling button or coded speed dialling code you entered may not be registered for the feature you want to use.

•Check the one-touch speed dialling button or coded speed dialling code and make sure it is registered correctly (see Chapter 2).

You dialled or have been provided with an incorrect number.

• Dial the number again, or check that you have the correct number.

The receiving party’s fax machine may be out of paper.

• Call the receiving party and ask them to make sure paper is loaded in their fax machine.

There may be other documents being sent from memory.

• Allow time for those documents to finish sending.

An error may have occurred during sending.

• Print an activity report and check for an error (see p. 8-7).

The telephone line may not be working properly.

•Make sure there is a dial tone when you press [Hook] or when you lift the handset. If there is no dial tone, contact your local telephone company.

The receiving fax machine may not be a G3 fax machine.

• Make sure the receiving fax machine is compatible with the fax (which is a G3 fax machine).

oDocuments sent from the fax are spotted or dirty.

The receiving fax machine may not be working properly.

•Check the fax by making a copy (see p. 4-1). If the copy is clear, the problem may be in the receiving fax machine. If the copy is spotted or dirty, clean the scanner components (see p. 9-4).

The document may not have been loaded correctly into the document tray.

• Remove the document, stack it if necessary, and load it into the document tray correctly (see p. 3-2).

9

SOLUTIONS TO COMMON PROBLEMS

9-9

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Canon B115, B140, B120 manual Faxing problems, You cannot send a document, Documents sent from the fax are spotted or dirty
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B115, B140, B120 specifications

The Canon B120, B140, and B115 are staple models in Canon's range of portable and multifunctional printers geared towards both home and small office environments. These models are designed to deliver high-quality print outputs while incorporating several advanced features and technologies that ensure efficiency and ease of use.

The Canon B120, with its compact design, is engineered for portability. One of its standout features is the ability to print wirelessly, facilitating easy connectivity with various devices including smartphones and tablets. This makes it ideal for users who require mobility without compromising on print quality. The B120 utilizes Canon's FINE technology, which ensures that prints are sharp and vibrant, with a resolution of up to 4800 x 1200 dpi. Users can also benefit from its fast print speed, capable of producing documents quickly, which is essential in busy environments.

Next in line, the Canon B140 takes the user experience a step further with enhanced features. It not only supports wireless printing but also offers mobile printing solutions through apps like Canon PRINT and various cloud-based services. The B140 incorporates a larger paper capacity, allowing users to load more pages for continuous printing without frequent reloading. This model also benefits from improved energy efficiency, equipped with auto power on/off features that help save energy when the printer is not in use.

The Canon B115, while slightly more basic, does not compromise on essential features. It maintains an efficient printing process with good print quality that Canon is known for. The B115 includes USB connectivity, making it a good choice for users who prefer a direct connection to their computer or laptop. Its compact size ensures it can fit into limited office spaces, making it a practical option for home offices or smaller workstations.

All three models feature the user-friendly interface and easy-to-navigate control panels that Canon is recognized for, ensuring that anyone from a tech novice to a seasoned user can operate them with ease. They support both monochrome and color printing, catering to diverse printing needs. With these models, Canon continues to blend portability, performance, and user-friendliness, making the B120, B140, and B115 excellent choices for anyone in need of reliable printing solutions.
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