Troubleshooting

Copying problems __________________________

o The fax does not make a copy.

The BJ cartridge may need to be replaced.

• Determine if the problem is with the BJ cartridge and replace if necessary (see p. 9-6).

The document may not have been loaded correctly into the document tray.

•Remove the document, stack it if necessary, and load it into the document tray correctly (see p. 3-2).

•Make sure the printer cover is closed.

The BJ cartridge may not be installed properly.

• Make sure the BJ cartridge is installed properly (see p. 1-9).

The fax may not be operating properly.

• Print the nozzle check pattern (see p. 9-5).

o MEMORY FULL appears on the LCD when making multiple copies.

The fax’s memory is full.

•Print or delete any documents stored in memory (see pp. 5-14, 5-15) to free up space in the fax’s memory, then start again.

•If you have any page fed out without being copied, simply try copying those pages again.

•Change the scanning resolution and try copying again.

The document you are copying may have too many graphics.

•If multiple pages are being copied, separate the pages into smaller stacks. If not, make the desired number of copies one at a time as needed.

For additional troubleshooting, see Print quality problems, p. 9-14.

Note

Telephone problems ________________________

oYou cannot dial.

The telephone line may not be connected properly.

• Make sure all line connections are secure (see p. 1-4).

The power cord may not be plugged in securely.

•Check that the power cord is plugged securely into the fax and into the wall outlet (see p. 1-6). If the fax is plugged into a power strip, make sure the power strip is plugged in and turned on.

The fax may not be set for the type of telephone line in use (pulse/tone).

• Make sure the fax is set for the correct telephone line type (see p. 1-12).

oThe handset, telephone, or extension phone disconnects while you are talking.

The power cord may not be plugged in securely.

•Check that the power cord is plugged securely into the fax and into the wall outlet (see p. 1-6). If the fax is plugged into a power strip, make sure the power strip is plugged in and turned on.

o There is interference on the line.

A mobile phone or cordless phone may be in use near the fax.

• Make sure that mobile phones and cordless phones are not used near the fax.

9

SOLUTIONS TO COMMON PROBLEMS

9-13

Page 29 Page 31
Page 30
Image 30
Canon B140, B120, B115 manual Copying problems, Telephone problems
Page 29 Page 31

B115, B140, B120 specifications

The Canon B120, B140, and B115 are staple models in Canon's range of portable and multifunctional printers geared towards both home and small office environments. These models are designed to deliver high-quality print outputs while incorporating several advanced features and technologies that ensure efficiency and ease of use.

The Canon B120, with its compact design, is engineered for portability. One of its standout features is the ability to print wirelessly, facilitating easy connectivity with various devices including smartphones and tablets. This makes it ideal for users who require mobility without compromising on print quality. The B120 utilizes Canon's FINE technology, which ensures that prints are sharp and vibrant, with a resolution of up to 4800 x 1200 dpi. Users can also benefit from its fast print speed, capable of producing documents quickly, which is essential in busy environments.

Next in line, the Canon B140 takes the user experience a step further with enhanced features. It not only supports wireless printing but also offers mobile printing solutions through apps like Canon PRINT and various cloud-based services. The B140 incorporates a larger paper capacity, allowing users to load more pages for continuous printing without frequent reloading. This model also benefits from improved energy efficiency, equipped with auto power on/off features that help save energy when the printer is not in use.

The Canon B115, while slightly more basic, does not compromise on essential features. It maintains an efficient printing process with good print quality that Canon is known for. The B115 includes USB connectivity, making it a good choice for users who prefer a direct connection to their computer or laptop. Its compact size ensures it can fit into limited office spaces, making it a practical option for home offices or smaller workstations.

All three models feature the user-friendly interface and easy-to-navigate control panels that Canon is recognized for, ensuring that anyone from a tech novice to a seasoned user can operate them with ease. They support both monochrome and color printing, catering to diverse printing needs. With these models, Canon continues to blend portability, performance, and user-friendliness, making the B120, B140, and B115 excellent choices for anyone in need of reliable printing solutions.
Top Page Image Contents