A P P E N D I C E S

Canon Customer Care Center

Canon Computer Systems, Inc. offers a full range of technical support options* including:

24-hour, 7-day-a-week, toll-free automated support

 

for troubleshooting issues on most current products

(1-800-423-2366)

• Speak to a technician free of service charge

 

(currently Monday through Friday,

 

8:00 a.m.–10:00 p.m. EST and Saturday,

 

12:00 p.m.–6:00 p.m. EST, excluding holidays)

 

for products still under warranty**

(1-757-413-2848)

• Speak to a technician (currently $24.99 per call)

 

during holidays and days/hours not listed above

 

regarding urgent product questions or for

 

products no longer under warranty

(1-800-423-2366)

The same service is available for a charge of

 

$2.50 per minute, to a maximum or $25.00 per call

(1-900-246-1200)

E-mail support via Canon Computer Systems, Inc.

 

Web site

(www.ccsi.canon.com)

24-hour, toll-free Fax Retrieval System

(1-800-526-4345)

24-hour Bulletin Board Service

(1-757-420-2000)

*Support program specifics to change without notice. **Refer to individual product information for warranty details.

Art Direction:

Yoshisuke Kuramoto, CDS Inc., Tokyo, Japan

Design:

Sumio Koike, J-Cat Communications, Vancouver, Canada

Writing:

Ayako Tanaka, CDS Inc., Tokyo, Japan

Translation:

Christian R.P. Cowley, Concise Communications Corporation, Vancouver, Canada

 

Raulie W. Schnee, Argot Associates, Tokyo, Japan

Editing:

Jun Koike, CDS Inc., Tokyo, Japan

Cover Photo:

Yoshisuke Kuramoto, CDS Inc., Tokyo, Japan

Other Photos:

Yoshisuke Kuramoto, CDS Inc., Tokyo, Japan

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Image 61
Canon FB630U/FB636U manual Canon Customer Care Center, Mail support via Canon Computer Systems, Inc