Canon MP960 Error Message Is Displayed on the LCD

If an Error Occurs When the Machine Is Connected to a Computer

When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message.

The message may vary depending on the version of your Windows operating system.

Error Message Is Displayed on the LCD

If an error message is displayed on the LCD, take the corresponding action described below.

Message	Action
“There are no photos in memory card.”	z There are no image data stored on the memory card that can be read by this
	machine.
	z The machine may not recognize the file if the file name or the folder path
	contains certain characters. Use only alphanumeric characters.
	z Photo data edited or processed on a computer must be printed from the
	computer.
“The following ink may have run out.	If the lamp on the ink tank is flashing, ink may have run out.
Replacing the ink tank is	Replacing the ink tank is recommended.
recommended.”	If printing is in progress and you want to continue printing, press the OK button
U041
	with the ink tank installed. Then printing can continue. Replacing the ink tank is
	recommended after the printing. The machine may be damaged if printing is
	continued under the ink out condition. See “Replacing an Ink Tank” on page 50.

	Note
	If multiple ink lamps are flashing red, check how fast they are flashing. Fast
	flashing (at about 1-second intervals) indicates the tank is empty. Slow flashing
	(at about 3-second intervals) indicates ink is low. For details on different flashing
	speeds, see “Getting the Ink Level Information” on page 50.
“The following ink has run out. Replace	Ink has run out. (The lamp on the ink tank flashes.)
the ink tank.”	Replace the ink tank and close the Scanning Unit (Printer Cover).
U163	Printing under the current condition may damage the machine.
	If you want to continue printing in this condition, you need to release the function
	for detecting the remaining ink level. Press and hold the Stop/Reset button for
	at least 5 seconds, and then release it.
	* With this operation, releasing the function for detecting the remaining ink
	level is memorized. Please be advised that Canon shall not be liable for any
	malfunction or trouble which may be caused by continuation of printing under
	the ink out condition.
	See “Replacing an Ink Tank” on page 50.

72Troubleshooting