Error Message On Camera

Action

“Waste tank (ink absorber*2) full”/

This error message indicates that the ink absorber is nearly full.

“ink absorber*2 full”

The machine has a built-in ink absorber to hold the ink used during Print Head

 

Cleaning, for example.

 

You can continue printing by selecting Continue*1 on the display on your

 

camera.

 

However, because printing is disabled once the ink absorber becomes

 

completely full and until the ink absorber is replaced, you are recommended to

 

contact a Canon service representative as early as possible. (You will need to

 

replace a particular part of the machine.)

“No ink”

An ink tank is not installed properly, or is out of ink.

 

Confirm the error message displayed on the LCD and take the appropriate

 

action to resolve the error. For details, see “Error Message Is Displayed on the

 

LCD” on page 72.

“Ink Error”

An ink tank that was once empty is installed.

 

Replace the ink tank and close the Scanning Unit (Printer Cover).

 

Printing with an ink tank that was once empty may damage the machine.

 

If you want to continue printing in this condition, you need to release the function

 

for detecting the remaining ink level. Press and hold the Stop/Reset button for

 

at least 5 seconds, and then release it.

 

* With this operation, releasing the function for detecting the remaining ink

 

level is memorized. Please be advised that Canon shall not be liable for any

 

machine malfunction or damage caused by refilled ink tanks.

 

See “Replacing an Ink Tank” on page 50.

“Hardware Error”

An ink tank error has occurred. Replace the ink tank. See “Replacing an Ink

 

Tank” on page 50.

“Printer error”

An error requiring servicing may have occurred. (Machine’s POWER lamp

 

flashes blue and ALARM lamp flashes orange alternately.)

 

Disconnect the cable between the machine and the camera, turn off the

 

machine, and unplug the power cord of the machine from the power supply.

 

After a while, plug the power cord of the machine back in, turn on the machine,

 

and then reconnect the camera to the machine.

 

If the same error occurs, contact your Canon service representative.

*1 To resume printing, you can also press the OK button on the machine instead of selecting Continue on the camera.

*2 The ink absorber absorbs ink used during cleaning, for example. If this message appears, you will need to call for servicing to replace the absorber and to check the machine for proper operation.

Cannot Print Properly from a Photo Index Sheet

Cause

Action

“Failed to scan Photo Index Sheet.” is displayed.

zMake sure the Photo Index Sheet is set in the correct position and orientation on the Platen Glass.

zMake sure the Platen Glass and the Photo Index Sheet are not dirty.

zMake sure all required circles on the Photo Index Sheet are filled in. If the filled circles on the sheet are not marked dark enough, the machine may not read the settings.

Refer to “Printing by Using the Photo Index Sheet” in “Using Other Useful Printing Functions” of the User’s Guide on-screen manual.

92Troubleshooting