„Ink Does Not Come Out/Printing Does Not Start/Printing Is Blurred/ Colors Are Wrong/Straight Lines Are Misaligned

Cause

Action

Ink tank is empty.

Open the Scanning Unit (Printer Cover) and check the ink lamps.

 

If an ink lamp is flashing red slowly at about 3-second intervals, ink is running

 

low. If an ink lamp is flashing red fast at about 1-second intervals or is not lit, the

 

tank is empty.

 

Replace the ink tank, and close the Scanning Unit (Printer Cover).

 

See “Replacing an Ink Tank” on page 50.

 

Note

 

 

 

 

 

For details on different flashing speeds, see “Getting the Ink Level Information”

 

on page 50.

 

 

 

 

Ink tank is not installed securely. / Part

Open the Scanning Unit (Printer Cover) and check the ink lamps. If the ink lamp

of the orange tape is remaining.

is not lit, press the

 

mark on the ink tank until it clicks into place. The ink

 

lamp lights up red

when the ink tank is fully inserted.

 

 

 

Make sure all of the orange tape is peeled off the ink tank and the air hole is

 

completely exposed, as illustrated in (A). If any orange parts are left as in (B),

 

remove all of the orange parts.

 

 

 

 

 

(A)

(B)

 

 

 

 

 

 

 

 

 

 

 

 

 

(A) Correct

 

L-shaped air hole.

 

(B) Incorrect

 

Part of the orange tape is remaining. Peel off the tape completely along the

 

perforation.

Media Type setting in the Operation

Make sure that the Media Type set in the Operation Panel matches the type of

Panel does not match the actual type of

the loaded printing paper.

paper.

 

Print Head nozzles are clogged.

Print the nozzle check pattern to check for uneven ink output.

 

z If the nozzle check pattern does not print out properly

 

Check if any of the missing colors are due to empty tanks.

 

If there is plenty of ink and the machine does not print, clean the Print Head

 

and then print the nozzle check pattern to check that ink is ejecting properly.

 

z If the problem is not resolved after performing Print Head Cleaning

 

twice

 

Perform Print Head Deep Cleaning.

 

If the problem is not resolved after performing Print Head Deep Cleaning,

 

turn off the machine and perform Print Head Deep Cleaning again after 24

 

hours or later.

 

z If the problem is still not resolved after performing Print Head Deep

 

Cleaning twice

 

The Print Head may be damaged. Contact your Canon service

 

representative.

 

For details on how to print the nozzle check pattern, how to clean the Print

 

Head, and how to perform Print Head Deep Cleaning, see “When Printing

 

Becomes Faint or Colors Are Incorrect” on page 56.

Troubleshooting 79