Cause | Action |
Paper jammed inside the machine at | Note |
the transport unit. | |
(Continued) | When reloading the paper in the machine, see “Paper Does Not Feed Properly” |
| on page 84 to confirm that you are using the correct paper and are loading it into |
| the machine correctly. |
| If you cannot remove the paper or if the paper tears inside the machine, or if the |
| paper jam error continues after removing the paper, contact your Canon service |
| representative. |
Paper jammed inside the machine at | Remove the paper following the procedure below. |
the duplex transport section. | (1)Remove the Cassette. |
| If the paper is loaded in the Auto Sheet Feeder, remove the paper from the |
| Auto Sheet Feeder and close the Paper Support. |
| (2)Stand the machine with the left side down. |
| (3)Slowly pull the jammed paper out while pulling the green cover toward you. |
Caution
Set the machine back to its original position immediately after removing the jammed paper.
(4)If any paper is sticking out of the Cassette, reload the paper in the Cassette. Reload paper in the Auto Sheet Feeder, if necessary.
(5)Insert the Cassette into the machine.
(6)Press the OK button on the machine.
Note
When reloading the paper into the machine, see “Paper Does Not Feed Properly” on page 84 to confirm that you are using the correct paper and are loading it into the machine correctly.
If you cannot remove a sheet of paper or a teared piece of paper inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative.
Troubleshooting 87