Cause | Action |
Media Type setting in the Operation | Check that the Media Type set in the Operation Panel matches the type of the |
Panel does not match the actual type of | loaded printing paper. |
paper. | If you notice abrasion even with the media type set correctly to match the |
| loaded paper, set Prevent paper abrasion to ON in Print settings. |
| Refer to “Changing the Machine Settings” in the User’s Guide |
| manual. |
Printing graphics with Intensity setting | Especially if you are using plain paper to print images with high intensity, the |
set too high. | paper may absorb too much ink and become wavy, causing paper abrasion. In |
| this case, reduce the Intensity setting in the Operation Panel and try printing |
| again. |
Printing beyond the recommended | If you are printing beyond the recommended printing area of your printing paper, |
printing area. | the lower edge of the paper may become stained with ink. |
| Resize your original document in your application software. |
| For details on recommended printing area, refer to “Printing Area” in the User’s |
| Guide |
Colors Are Uneven or Streaked
Cause | Action |
Print quality is not set appropriately.
In the Operation Panel, set Print quality in each mode to High(quality- priority).
Especially when printing a document that requires a lot of ink, increasing the Print quality setting is effective in reducing uneven colors.
Printing Problems When Copying
Cause | Action |
|
The original document is not loaded | Check that the original is loaded correctly on the Platen Glass. |
|
correctly. | See “Loading Original Documents” on page 6. |
|
The print quality setting is not suitable | Set the print quality to suit the type of your document. |
|
for the original. | See “Setting Items in Each Mode” on page 22. |
|
The original document is not loaded | When loading the original on the Platen Glass, the side to be copied should be |
|
with the side to be copied faced down. | faced down. |
|
The original document is a printout | Print quality may be reduced if you copy a printout. |
|
from this machine. | Instead of copying a printout, print the original directly either from the digital |
|
| camera, memory card, or your computer. |
|
The Platen Glass or the inner side of | Clean the Platen Glass and the inner side of the Document Cover. |
|
the Document Cover is dirty. | See “Cleaning the Platen Glass and Document Cover” on page 68. |
|
Printing Does Not Start |
| |
|
|
|
Cause | Action |
Ink tank is empty. | Open the Scanning Unit (Printer Cover) and check the ink lamps. |
| If an ink lamp is flashing red at about |
| Replace the ink tank, and close the Scanning Unit (Printer Cover). See |
| “Replacing an Ink Tank” on page 50. |
| If you want to continue printing, confirm the message displayed on the LCD and |
| take the appropriate action. See “Error Message Is Displayed on the LCD” on |
| page 72. |
Note
If multiple ink lamps are flashing, check how fast they are flashing.
Fast flashing (at about
82Troubleshooting