Message | Action | |
“Print head is not installed. Install the | Follow the directions given in the Easy Setup Instructions to install the Print | |
print head.” | Head. | |
U051 | If the Print Head is already installed, remove the Print Head once and then | |
“The type of print head is incorrect. | reinstall it. | |
Install the correct print head.” | If the error is not resolved, the Print Head may be damaged. Contact your | |
U052 | Canon service representative. | |
“Inner cover is open. Close the inner | If the Inner Cover is open when starting printing, close it and then press the OK | |
cover and press OK.” | button on the machine. | |
| Do not open or close the Inner Cover while printing, as this can damage the | |
| machine. | |
“Some ink tanks are not installed in | Possible causes are as follows: | |
place.” | z Some ink tanks are not installed in the correct position. | |
U072 | z More than one ink tanks of the same color are installed. | |
“More than one ink tank of the following | Confirm that the ink tanks are installed in the appropriate positions. | |
color is installed.” | See “Replacing an Ink Tank” on page 50. | |
U071 | ||
| ||
“The ink absorber is almost full. Press | The machine has a | |
OK to continue printing. Contact the | Cleaning, for example. | |
service center.” | This error message indicates that the ink absorber is nearly full. | |
| Press the OK button to cancel the error so you can continue printing. | |
| However, because printing is disabled once the ink absorber becomes | |
| completely full and until the ink absorber is replaced, you are recommended to | |
| contact a Canon service representative as early as possible. (You will need to | |
| replace a particular part of the machine.) | |
“The device may be incompatible. | Disconnect the cable connecting the machine and the device, and then | |
Remove the device and check the | reconnect it. | |
manual supplied with the connected | Depending on the model or brand of your device, you may have to select a | |
device.” | ||
| machine. You may also have to turn on the camera or select Play mode | |
| manually after connecting the device to the machine. Perform necessary | |
| operations according your device’s instruction manual. | |
| If the error is still not resolved, there is a possibility that you are using a digital | |
| camera or digital video camcorder that is not supported by this machine. Use a | |
| digital camera or digital video camcorder compatible with this machine. | |
“Auto head align has failed. Press OK | Possible causes are as follows: | |
and repeat operation. <See manual>” | z Paper of size other than A4 or Letter is loaded in the Auto Sheet Feeder. | |
| Press the OK button on the machine to dismiss the error message, then load | |
| a sheet of | |
| Automatic Print Head Alignment cannot be performed using paper from the | |
| Cassette. For Automatic Print Head Alignment, always load paper in the Auto | |
| Sheet Feeder. | |
| z Print Head nozzles are clogged. | |
| Press the OK button to dismiss the error message, and print the nozzle | |
| check pattern to check the status of the Print Head. See “Printing the Nozzle | |
| Check Pattern” on page 57. | |
| z The Paper Output Slot is exposed to strong light. | |
| Press the OK button to dismiss the error message, and then adjust your | |
| operating environment and/or the position of the machine so that the Paper | |
| Output Slot is not exposed directly to strong light. | |
| After carrying out the above measures, if the problem continues after aligning | |
| the Print Head again, press the OK button to dismiss the error message, and | |
| then perform Manual Print Head Alignment. For details on Manual Print Head | |
| Alignment, see “Manual Print Head Alignment” on page 65. |
Troubleshooting 73